Lifetime Premium account downloads are throttled to 2 MB/s

[primeCoder]

I have 1Gbps internet

On any other website I get 50-80 MB/s down

On nexus mods I only get 2 MB/s down

[Pickysaurus]

Hi there,

 

Please complete the required tests and post your results so we can assist you with your issue: https://help.nexusmods.com/article/92-im-having-download-issues-what-can-i-do

 

Be aware that most of the time these issues are ISP-based.

[primeCoder]

Country: USA

Internet Service Provider (ISP): Paxio

Average Download Speed (non-Nexus downloads): 50-100 MB/s

Download tests:

• Amsterdam: Can't download

• Prague: Can't download

• LA: Can't download

• Chicago: Can't download

• Miami: Can't download

• Premium CDN: 15 MB/s

Example download link (both were capped at 2 MB/s):

https://cf-files.nexusmods.com/cdn/110/607/COMPLETE%20FULL-607-1-7.zip?md5=qgsu4qbV7ijYyAhl2XpXbg&expires=1683138207

https://cf-files.nexusmods.com/cdn/1704/1137/Ordinator%209.31.0-1137-9-31-0-1635693140.zip?md5=IHj3UKg_J9I7AUMBLhBsaA&expires=1683138198

traceroute to files.nexus-cdn.com (89.187.185.168), 30 hops max, 60 byte packets 

1  router.asus.com (192.168.1.1)  1.112 ms  1.079 ms  1.188 ms 

2  172.20.2.0 (172.20.2.0)  3.259 ms  4.169 ms  4.138 ms 

3  64-201-240-213.static.paxio.net (64.201.240.213)  4.114 ms  4.095 ms  4.073 ms 

4  xe-0-0-8-1.a01.snjsca04.us.bb.gin.ntt.net (128.241.6.174)  18.887 ms  19.280 ms  19.260 ms 

5  ae-8.r25.snjsca04.us.bb.gin.ntt.net (129.250.3.162)  22.126 ms  22.319 ms ae-8.r24.snjsca04.us.bb.gin.ntt.net (129.250.2.49)  5.256 ms 

6  ae-45.r01.snjsca04.us.bb.gin.ntt.net (129.250.3.175)  4.325 ms  2.511 ms ae-19.r01.snjsca04.us.bb.gin.ntt.net (129.250.3.27)  3.132 ms 

7  sjo-b23-link.ip.twelve99.net (62.115.12.52)  3.965 ms  6.194 ms  6.170 ms 

8  palo-b24-link.ip.twelve99.net (62.115.115.216)  6.614 ms lax-b23-link.ip.twelve99.net (62.115.116.41)  10.777 ms  10.351 ms 

9  lax-b22-link.ip.twelve99.net (62.115.143.39)  10.733 ms * * 

10  datacamp-ic-369181.ip.twelve99-cust.net (213.248.70.23)  14.078 ms  13.273 ms datacamp-ic-356846.ip.twelve99-cust.net (62.115.47.98)  14.496 

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[Pickysaurus]

Based on your results, you can't connect to any of our servers except the Premium CDN. Setting that as your default should solve the problem (it's listed as CDN in the settings).

 

As far as the connection problem goes, it will be an ISP or routing problem. You could try using a VPN or contact your ISP to report a fault.