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Stuck on "Your upload is being processed" - June 2023


Pickysaurus

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Update: This issue should now be resolved. Please let us know if you're still having issues!

 

 

 

We've had a few reports over the weekend of mod authors getting stuck on the following step while uploading a new file to their mod page. So far we've not been able to replicate it so we're unsure on the cause.

BdbvMW2.png

If you're having this problem please can you confirm the following:

  • What is the link to the mod page are you updating?
  • How big is the new file?
  • Which browser are you using?
  • Add you using any browser addons? (Try the tips here)
  • Try reloading the page and uploading the file again, did that work or did the same problem occur?
  • Try reloading the page, renaming the file on your PC and upload it again, did that work or did the same problem occur?

Answering these questions will help us narrow down if it's a problem on our side or something related to your setup.



Reported cases Edited by Pickysaurus
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Some additional Discord-based reports of the issue (you'll need to have access to the General Mod Author Discussion forum and join the Discord server first):

https://discord.com/channels/232168805038686208/232170227734020097/1118627548218277978
https://discord.com/channels/232168805038686208/232170227734020097/1117857736315641966

 

I did a bit of testing following cacophony1979's report. I searched the upload queue for files uploaded around that time. I was able to find an unclaimed file (which I claimed as File ID 399176 for Skyrim Special Edition/1704) uploaded at 2023-06-19T06:55:14.462Z (6/19/2023, 2:55 AM EDT), though that file was for another Wabbajack list, Parabellum. Anyone with the correct permissions can view the claimed file at https://www.nexusmods.com/skyrimspecialedition/mods/82112?tab=files (this was Claimed File 01). For clarity, the file was claimed by sending a properly-formatted POST request to https://www.nexusmods.com/Core/Libs/Common/Managers/Mods?AddFile mimicking the one the browser sent when claiming a test file.


In my search, I was unable to find any unclaimed files uploaded by the user in question. I searched for unclaimed files around that time, for files the JSON payload noted as coming from that particular user (data I found the table occasionally omits for unclaimed files), and for files of similar size within the last 100 unclaimed files in the upload queue (which went back 26 hours before the report). No matches. I will note that incomplete uploads don't appear in the upload queue at all, though it does appear as soon as the Resumable.js chunks are reassembled and file processing begins. This suggests that the point of failure is somewhere between the client-side completion of the upload and the chunks being considered reassembled.

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  • What is the link to the mod page are you updating?

    https://www.nexusmods.com/metalgearrisingrevengeance/mods/255

  • How big is the new file?

    593mb but after it passes 300mb it starts doing the your upload being processed

  • Which browser are you using?

    yandex

  • Add you using any browser addons? (Try the tips here)

    nope

  • Try reloading the page and uploading the file again, did that work or did the same problem occur?

    i reloaded like 18 times nothing happened

  • Try reloading the page, renaming the file on your PC and upload it again, did that work or did the same problem occur?

    tried this 4 times nothing happened

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  • What is the link to the mod page are you updating?

    https://www.nexusmods.com/metalgearrisingrevengeance/mods/255

  • How big is the new file?

    593mb but after it passes 300mb it starts doing the your upload being processed

  • Which browser are you using?

    yandex

  • Add you using any browser addons? (Try the tips here)

    nope

  • Try reloading the page and uploading the file again, did that work or did the same problem occur?

    i reloaded like 18 times nothing happened

  • Try reloading the page, renaming the file on your PC and upload it again, did that work or did the same problem occur?

    tried this 4 times nothing happened

 

 

 

Thanks for the information, were you able to try this upload from a different browser? If even renaming the file didn't work I'm not really sure what's happening.

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I'll add to my report on github. I've also added a few more example files to https://mega.nz/folder/kx8z0BRI#7VpIbD2maVOaRBVKiIad6A

 

What is the link to the mod page are you updating?

Looks like the result is the same for all my mods. Tried to https://www.nexusmods.com/skyrimspecialedition/mods/27962, https://www.nexusmods.com/skyrimspecialedition/mods/40145, https://www.nexusmods.com/skyrimspecialedition/mods/79707, https://www.nexusmods.com/skyrimspecialedition/mods/85514, https://www.nexusmods.com/skyrimspecialedition/mods/87771

 

How big is the new file?

Favor Jobs Overhaul 2.5.1 - 2.6 mb

Open College 1.0.15 - 1.3 mb

Skyrim Unbound Reborn 1.12.8/1.12.9 - 11,1 mb

 

among files that don't stuck there are some that have bigger size than some that stuck:

lilebonymace patches 2.32 - 1.75 mb - this one is getting uploaded successfully

moreover, removing one file from the 11,1 mb archive with the new size of 11,0 mb allowed me to upload it (see Other interesting details section)

 

Which browser are you using?

Tried Firefox 114.0.1 and Chrome 114.0.5735.134.

 

Add you using any browser addons?

On Firefox i have a ton of them, but Chrome with no addons gives the same result.

 

Try reloading the page and uploading the file again, did that work or did the same problem occur?

No, i'm trying the whole week.

 

Try reloading the page, renaming the file on your PC and upload it again, did that work or did the same problem occur?

Tried renaming, even repacking in a different format, doesn't help.

 

Other interesting details

I've performed an experiment trying to removing files until Skyrim Unbound Reborn 1.12.9 can be uploaded. Removing \addons\OrcStrongholds\Skyrim Unbound Addon - Orc Strongholds.esp allowed me to upload the file (with new size of 11,0 mb). Renaming it doesn't help. Removing anything else, even of bigger size doesn't help. Obviously this file is not present in the archives of other mods that i also can't upload.

Moreover, the same (not even repacked) archive of Skyrim Unbound Reborn 1.12.8 was already successfully uploaded to nexus earlier and it had the same Skyrim Unbound Addon - Orc Strongholds.esp inside.

 

In dev tools i'm seeing tons of CORS errors. On Firefox i also see this:

 

 

2552.png

 

 

By the way, some other files stuck on earlier stage, on the green bar as on this screenshot.

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I'll add to my report on github. I've also added a few more example files to https://mega.nz/folder/kx8z0BRI#7VpIbD2maVOaRBVKiIad6A

 

What is the link to the mod page are you updating?

Looks like the result is the same for all my mods. Tried to https://www.nexusmods.com/skyrimspecialedition/mods/27962, https://www.nexusmods.com/skyrimspecialedition/mods/40145, https://www.nexusmods.com/skyrimspecialedition/mods/79707, https://www.nexusmods.com/skyrimspecialedition/mods/85514, https://www.nexusmods.com/skyrimspecialedition/mods/87771

 

How big is the new file?

Favor Jobs Overhaul 2.5.1 - 2.6 mb

Open College 1.0.15 - 1.3 mb

Skyrim Unbound Reborn 1.12.8/1.12.9 - 11,1 mb

 

among files that don't stuck there are some that have bigger size than some that stuck:

lilebonymace patches 2.32 - 1.75 mb - this one is getting uploaded successfully

moreover, removing one file from the 11,1 mb archive with the new size of 11,0 mb allowed me to upload it (see Other interesting details section)

 

Which browser are you using?

Tried Firefox 114.0.1 and Chrome 114.0.5735.134.

 

Add you using any browser addons?

On Firefox i have a ton of them, but Chrome with no addons gives the same result.

 

Try reloading the page and uploading the file again, did that work or did the same problem occur?

No, i'm trying the whole week.

 

Try reloading the page, renaming the file on your PC and upload it again, did that work or did the same problem occur?

Tried renaming, even repacking in a different format, doesn't help.

 

Other interesting details

 

I've performed an experiment trying to removing files until Skyrim Unbound Reborn 1.12.9 can be uploaded. Removing \addons\OrcStrongholds\Skyrim Unbound Addon - Orc Strongholds.esp allowed me to upload the file (with new size of 11,0 mb). Renaming it doesn't help. Removing anything else, even of bigger size doesn't help. Obviously this file is not present in the archives of other mods that i also can't upload.

Moreover, the same (not even repacked) archive of Skyrim Unbound Reborn 1.12.8 was already successfully uploaded to nexus earlier and it had the same Skyrim Unbound Addon - Orc Strongholds.esp inside.

 

In dev tools i'm seeing tons of CORS errors. On Firefox i also see this:

 

 

2552.png

 

 

By the way, some other files stuck on earlier stage, on the green bar as on this screenshot.

 

 

Thanks for the detailed response.

 

We've tweaked a few Cloudflare settings that should fix this issue. Are you able to try again in about 30 mins?

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