Download Speed Problems

[bellegereotherys]

When downloading files I get below 100 KB/s on average. Here are my automated test results.

Country: United Kingdom of Great Britain and Northern Ireland

Internet Service Provider (ISP): EE

CDN Test: 0.0MB/s

Average Download Speed (non-Nexus downloads): 19MB/s

Download Tests:

EU - Prague: 2.4MB/s (Best)

Worldwide - Premium CDN: 2.3MB/s (High)

US - Chicago: 2.3MB/s (High)

US - Miami: 2.1MB/s (High)

US - Los Angeles: 1.8MB/s (Medium)

EU - Amsterdam: 1.5MB/s (Medium)

Download links:

Large File Download: Failed

Small File Download: Failed

TraceRoute Results:

Tracing route to files.nexus-cdn.com [185.229.191.156]

over a maximum of 30 hops:

 

  1    <1 ms    <1 ms    <1 ms  BrightBox.ee [192.168.1.1] 

  2     6 ms     5 ms     6 ms  172.16.14.9 

  3     *        *        *     Request timed out.

  4    19 ms    10 ms    10 ms  213.121.98.144 

  5    15 ms    17 ms    18 ms  87.237.20.134 

  6    11 ms    10 ms    10 ms  87.237.21.58 

  7    15 ms    15 ms    14 ms  ae3-2072.ams10.core-backbone.com [80.255.15.165] 

  8    15 ms    15 ms    15 ms  core-backbone.cdn77.com [5.56.18.14] 

  9    16 ms    15 ms    15 ms  vl204.ams-dc1-dist-2.cdn77.com [138.199.0.115] 

 10    16 ms    15 ms    15 ms  unn-185.229.191.156.datapacket.com [185.229.191.156] 

 

Trace complete.

Download tests generated by Vortex

[Pickysaurus]

Thanks for the test results, it's really bizarre that you get decent speeds from the CDNs directly but not when download a file, I've passed this info to the devs to look at.

[bellegereotherys]

Thank you! Yeah it takes me over an hour to download a 400mb file, with multiple connection failures so the test results surprised me too. Downloading through Steam and other websites nets me my regular 1+MB/s download speed so I'm not sure what's going on.

[Pickysaurus]

This should now be resolved.

[bellegereotherys]

download speed seems to be much faster now! 800KB/s.

 

Thank you!!!