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Posted

Hello i am having issues downloading anything over 3mb. below is all the info requested/

 

Okay country is Canada.
ISP = Distributel.net
Download test is = https://www.speedtest.net/result/15087947351
link generated = https://supporter-files.nexus-cdn.com/1151/15/Caliente's%20Beautiful%20Bodies%20Enhancer%20-%20v2.6.3-15-2-6-3-1587299180.7z?md5=8F49cW4KHJhtG7wPIy3MNg&expires=1691410119&user_id=34151220&rip=198.200.88.153

Tracing route to supporter-files.nexus-cdn.com [143.244.60.47]
over a maximum of 30 hops:

1 10 ms 8 ms 9 ms 10.195.80.1
2 * * * Request timed out.
3 24 ms 19 ms 18 ms ppp-206-80-245-249.nas01.totftds.ext.distributel.net [206.80.245.249]
4 17 ms 16 ms 21 ms be4066.ccr31.yyz02.atlas.cogentco.com [38.122.69.117]
5 24 ms 24 ms 24 ms be2993.ccr21.cle04.atlas.cogentco.com [154.54.31.225]
6 30 ms 34 ms 29 ms be2717.ccr41.ord01.atlas.cogentco.com [154.54.6.221]
7 28 ms 29 ms 29 ms be2124.rcr21.ord04.atlas.cogentco.com [154.54.82.142]
8 30 ms 30 ms 31 ms chi-cogent.cdn77.com [38.104.106.26]
9 28 ms 29 ms 30 ms vl204.chi-cs1-dist-2.cdn77.com [138.199.0.237]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

 

Posted

BTW i have also check the firewall and restarted my modem which i connect to directly. And i am able to download smaller files without issues even using the same download link server.

  • Community Manager
Posted

It doesn't look like you did the server tests, please ensure you do all the required tests.

 

If you're struggling, you can use Vortex to run the tests for you.

Posted
  On 8/7/2023 at 12:40 PM, Pickysaurus said:

It doesn't look like you did the server tests, please ensure you do all the required tests.

 

If you're struggling, you can use Vortex to run the tests for you.

How do you do this please

  • Community Manager
Posted

Can you please post the results from each server?

 

Instructions for reference: https://help.nexusmods.com/article/92-im-having-download-issues-what-can-i-do

 

If you're getting 17MB/s then it doesn't sound like you have an issue with downloads, or if you do it's not related to your connection to our CDN so it might be an issue with your PC or an ISP problem.

Posted

I ran the speedtest extention in vortex and the only thing it really said was to get premium. Problem i can not do so right now as my budget it spent this month

Posted

Country: Canada


Internet Service Provider (ISP): Distributel.net


Average Download Speed (non-Nexus downloads): 17MB/s


Download tests:



  • Amsterdam: 3.7MB/s
  • Prague: 0.9MB/s
  • LA: 2.7MB/s
  • Chicago: 0.9MB/s
  • Miami: 15MB/s
  • Premium CDN: 15MB/s
Posted
  On 8/7/2023 at 3:17 PM, Pickysaurus said:

Can you please post the results from each server?

 

Instructions for reference: https://help.nexusmods.com/article/92-im-having-download-issues-what-can-i-do

 

If you're getting 17MB/s then it doesn't sound like you have an issue with downloads, or if you do it's not related to your connection to our CDN so it might be an issue with your PC or an ISP problem.

I did so and posted the result of the speedtest app from vortex as well as i said some work others will not even from same servers CDN or supporter

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