Why are the staff ignoring me?

[Slaughters]

Just curious. As I've PM'ed several staff members about my problem over the course of several weeks and only received one response. I even opened a ticket and got no response to it. I don't even care that I was banned from the chat. The thing that bothers me is the staff just completely and outright ignored me. I understand that people have lives and can be busy. But it's been about a month since my problem. I've seen the staff respond to countless threads and such and post reasons for banning people. Yet, I remain ignored. Not even so much as a "Go **** yourself, Slaughters."

 

Generally I find creating a thread for personal problems such as my own to be no more than a nuisance. However, at this point I also feel I have no choice since the logical approach of PMing staff members doesn't seem to work at all. So hopefully creating a thread about this might garner some form of response.

 

I'll post screenshots showing the lack of response if necessary.

 

Edit: Hopefully I'm not on global ignore or anything? I really don't know what I could have done that would have spurned such a negative attitude of me.

Edited January 8, 2014 by Slaughters

[Lisnpuppy]

I didn't ban you so I don't know. Normally no, a thread would not be the way to handle it (as our Terms of Service state.) Also many of our staff have been on limited duty as the holidays have just passed. There have been some other absences of chat related folk which may be why you didn't get an answer....that and other possible reasons. As you also may know things have been a bit crazy around here.

 

Now the best thing to do if you don't agree with your chat ban is to contact Dark0ne using the Contact Me tab at the bottom of the forum. He is very, very busy at present. As the site owner and boss he would be the one to discuss these matters. However if you are wanting an immediate response you may not get it due to the backlog of things here at present.

 

I hope that helps.

[Slaughters]

I didn't ban you so I don't know. Normally no, a thread would not be the way to handle it (as our Terms of Service state.) Also many of our staff have been on limited duty as the holidays have just passed. There have been some other absences of chat related folk which may be why you didn't get an answer....that and other possible reasons. As you also may know things have been a bit crazy around here.

 

Now the best thing to do if you don't agree with your chat ban is to contact Dark0ne using the Contact Me tab at the bottom of the forum. He is very, very busy at present. As the site owner and boss he would be the one to discuss these matters. However if you are wanting an immediate response you may not get it due to the backlog of things here at present.

 

I hope that helps.

I can't say I know about the craziness that has been happening around here. I generally mostly lurk and occassionally pop in the chat. I'd PM the mod that actually banned me from the chat if I had any idea who it was. I don't even know what it was for or even how long.

 

I figured, even though I didn't know who it was, one of the staff members I had PM'ed would have been kind enough to have told me who to PM about it. I've been pro-lurking here for over 5 years and never caused any other problems. I don't want to cause problems now, but I'm just a bit annoyed that nobody other than you and Micalov have replied to me. I'm not trying to say the staff here are lazy, or insult them in any way. And I'm probably coming off as sounding a bit annoyed or maybe even condescending and if I am, I apologize for that. All I was looking for was a response of some sort.

 

Though, you mostly answered my question with 'holidays' though not really. I understand it was the holidays, but I sent my initial PM a couple weeks before even Christmas and opened up my ticket about a week before Christmas. I know that people can be quite busy during the holidays, but I don't believe it should take so long for a single response.

 

Again, I apologize if I offended anybody with this thread. It wasn't my intention to offend (maybe annoy some people so they respond) but not offend. Anyway, hope everybody had a happy holiday. Perhaps, the staff member that banned me from the chat would be willing to PM me?

[Lisnpuppy]

I will try to find out something for you. Unfortunately our system doesn't record chat bans the same way it does formal warnings and regular bans. There are a great, great, great many chat bans so even the person who did the ban may not remember. I don't know who you PMed so I can't speak to that. What I was trying to do is let you know that this is a pretty busy time and we are a very small, volunteer staff and that is all.

 

Some of the staff are actually gone at the moment due to personal issues. If I find anything out I will let you know. Did you keep a copy of the PM you sent by chance? Do not post it here of course but a date or something might be helpful in finding your ban. Alternatel as I said...using the Contact Us at the bottom of the forums to report your issue to Robin is still the best thing at this point...at least in my opinion. However I will try to find out at least who banned you.

[Slaughters]

I sent the first PM on 8 Dec. I think I was banned around Midnight EST (GMT -5) the morning before (the 7th).

 

Thank you very much for taking your time to respond to me too.

Edited January 8, 2014 by Slaughters

[Lisnpuppy]

Thanks I will take a look for you.

[TheVampireDante]

You should have already regained access, I'll run it again.

 

Try now.

[Slaughters]

Ah, works fine now.

 

And again, I'd like to apologize for this thread. Especially because "I felt I had no other choice." Whereas I should have been more patient and perhaps a bit more persistent with PM's.