Sephirothskr Posted September 23, 2023 Posted September 23, 2023 I cannot log in to vortex, it is asking for the login key (API Key) with the following error: Error: Failed to parse failure response: "<!DOCTYPE html><html lang="en-US"><head><title>Jus" at IncomingMessage.<anonymous> (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\renderer.js:6847:101) at IncomingMessage.emit (node:events:525:35) at endReadableNT (node:internal/streams/readable:1359:12) at process.processTicksAndRejections (node:internal/process/task_queues:82:21) I tried forum fixes, looking at common questions thread/common issues, no cigar. It's a fresh install of vortex too, and I also tried to manually paste in API key and follow those instructions, that did not work. Regenerating the API key also does not work. Seems like somethings up on the backend, and it's only affecting people who are not already logged in. I press authorize, and it says login successful on site, and vortex says login failed. Antivirus is not on, and it is allowed through firewall. TLDR: Vortex is broke if not logged in already.
Staff insomnious Posted September 25, 2023 Staff Posted September 25, 2023 Hi Sephirothskr, Hopefully this was only temporary as that is a CloudFlare error message. We are looking into how we can better catch this error and display a more user-friendly message. Thanks
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