garloo1 Posted December 28, 2023 Share Posted December 28, 2023 I am confused, and maybe missing something. For the past few months I gave been paying monthly for Premium and whenever I try any fast download today the site wants me to change my plan from monthly to yearly. No option to skip it, can not download anything until I swap to a yearly plan. Link to comment Share on other sites More sharing options...
Pickysaurus Posted December 28, 2023 Share Posted December 28, 2023 It's likely your last payment was rejected (either because you cancelled outside the website or because of a payment error). You subscription may still be active though which means it's likely to retry the payment. Go into the "Billing" part of your account to check the details or if you can't figure it out email [email protected] and we'll give you a hand with it. Link to comment Share on other sites More sharing options...
garloo1 Posted December 28, 2023 Author Share Posted December 28, 2023 Perfect! The renewal date was on Christmas so maybe there was some error on some part. I just canceled then renewed the subscription. Link to comment Share on other sites More sharing options...
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