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Download Not Starting (Asia/Oceania) June 2024


hcy9743

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Hi, I am a player from China, since last week, Chinese players may not be able to download the mod attachment from the Nexus website, now I can only enter the author's mod to view the mod introduction, but the mod attachment cannot be downloaded, download will directly cause the page crash! It seems that many of my Chinese friends have the same problem as me, I hope the community manager can solve the download line problem! Some text is machine translated, sorry ~ Love from Chinese players~~~   (づ~ 3 ~)づ❤~

 

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 when I tried to download a collection, there's a pop up "Failed to download collection", and "More" shows that "Network connect was not permitted, please check your firewall settings."

  • Which version of Vortex are you using?   1.11.6
  • Which game are you modding and which game store did you purchase it from? fallout 4 and storywealth collection
  • Which mods are you trying to use?  https://next.nexusmods.com/fallout4/collections/5atq9t
  • What steps did you take before you encountered the error?
    1. Go to the mod page
    2. Click ADD TO VORTEX
    3. Vortex poped up and the download start "pending".
    4. The download failed with the message I stated above
  • What is the specific error message you received? See attach

I have already tried following tests to help diagnose the problem:

  1. I close all anti-malware and firewalls and make sure Vortex is in the "allow application to go through firewall" list. 
  2. I tried to open Vortex in Admin mode.
  3. I tried to turn on/off VPN.
  4. I tried to download normal mods instead of collections (it succeeds).
  5. I tried to download collections from another game skyrim (it doesn't work).
  6. I tried to download collections of smaller size (a 5 MB mod, it doesn't work).

By the tests I can only come with a conclusion that my Vortex won't allow me to download collections no matter the size and game. I don't know how this happen 

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Greetings Textreme - 

The most common causes of this issue are either your firewall/security settings or a browser add-on, especially ad-blockers. You can check the links below for further troubleshooting steps. Also, if you are on Vortex version 1.11.6, an update is available as the current version is 1.11.7

Troubleshooting website issues - Nexus Mods Site Help & I'm having download issues. What can I do? - Nexus Mods Site Help 

If you're connected to the server in Asia, please contribute to this thread: 

 

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updated vortex and still the same issues, i followed the options from the link you sent, manual downloads and individual downloads of mods through vortex works fine, but if i go to collections and try to download any collections via vortex, i get that above error "Network connect was not permitted, this only happens when downloading any collection

 

 

Tracing route to files.nexus-cdn.com [169.150.243.139]
over a maximum of 30 hops:

  1     3 ms     3 ms     3 ms  bogon [192.168.1.1]
  2     *        *        *     Request timed out.
  3     5 ms     5 ms     *     122.194.150.101
  4     *        *        *     Request timed out.
  5     *        *        *     Request timed out.
  6   175 ms   172 ms   165 ms  219.158.9.202
  7   175 ms   168 ms   169 ms  219.158.9.213
  8   142 ms   141 ms   176 ms  219.158.38.178
  9     *        *        *     Request timed out.
 10   294 ms     *        *     ae-4.r23.sngpsi07.sg.bb.gin.ntt.net [129.250.2.242]
 11   199 ms   163 ms   163 ms  ae-1.a02.sngpsi07.sg.bb.gin.ntt.net [129.250.5.66]
 12   146 ms   154 ms   145 ms  116.51.27.122
 13   206 ms   214 ms   201 ms  vl221.sgp-eq3-dist-1.cdn77.com [185.156.45.95]
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.

Trace complete.

Edited by textreme
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i live in asia mate.yes before friday i was also able to download it. now its always in pending. i also got this problem when trying to update storywealth collection 

Edited by sanjayraj85
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when I tried to download a collection, there's a pop up "Failed to download collection", and "More" shows that "Network connect was not permitted, please check your firewall settings." im based in Asia, China to be exact, this started a few days ago, manual mod downloads are working, but not collections downloads

  • Which version of Vortex are you using?   1.11.6
  • Which game are you modding and which game store did you purchase it from? fallout 4 and storywealth collection
  • Which mods are you trying to use?  https://next.nexusmods.com/fallout4/collections/5atq9t
  • What steps did you take before you encountered the error?
    1. Go to the mod page
    2. Click ADD TO VORTEX
    3. Vortex poped up and the download start "pending".
    4. The download failed with the message I stated above
  • What is the specific error message you received? See attach

I have already tried following tests to help diagnose the problem:

  1. I close all anti-malware and firewalls and make sure Vortex is in the "allow application to go through firewall" list. 
  2. I tried to open Vortex in Admin mode.
  3. I tried to turn on/off VPN.
  4. I tried to download normal mods instead of collections (it succeeds).
  5. I tried to download collections from another game skyrim (it doesn't work).
  6. I tried to download collections of smaller size (a 5 MB mod, it doesn't work).

By the tests I can only come with a conclusion that my Vortex won't allow me to download collections no matter the size and game. I don't know how this happen

IMG_1717.webp

IMG_1718.webp

IMG_1719.webp

IMG_1721.webp

IMG_1722.webp

IMG_1723.webp

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