Jump to content

Slow Download button doesn't do anything


Norah

Recommended Posts

19 minutes ago, Pickysaurus said:

You're right, if no events are attached to the button it will not work. However, those events are attached using JavaScript which is often blocked by browsers being a bit overzealous on privacy/security. It may also be that something got updated as part of a routine security upgrade which is now breaking it for your specific browser.

I have already stated that this is NOT a browser issue, the browser was working fine two days ago and there hasn't been any updates to it or to the OS. Potential issue due to updates to addons are also eliminated when I ran the browser in troubleshooting mode with a new profile and no tracking protection. Moreover, the two browsers receive the same exact javascript code sent by the server (yes, I have compared them) excepting a few functions with seemingly randomized names.

19 minutes ago, Pickysaurus said:

It's safe to say if this were a problem on our end, many more users would be reporting it. Unfortunately, something specific you set up is causing the problem. 

May sound strange but the issue could be related to Cloudflare. This thread was started at Nov 7th but I didn't have any issues at the 18th, which may indicate whatever is causing it is slowly propagating, which leads me to think that it may be an issue with Cloudflare. "Why does a newer browser work then?" you may ask, Cloudflare is known to cause arbitrary issues with browsers, which I have experienced in the past, not so arbitrary actually they seem to have certain browser lists (user agent) that they refer to which are occasionally updated and causes issues with certain versions of browsers.

19 minutes ago, Pickysaurus said:

I'm afraid we can't support outdated browsers - it would be a very poor use of our limited developer time to test every possible variant of every browser. We prioritise support for the latest versions of the most popular browsers used by our community in their default configuration (no add-ons or optional settings enabled). The list of browsers is as follows:

  • Google Chrome
  • Mozilla Firefox
  • Microsoft Edge
  • Opera
  • Yandex
  • Chrome Mobile
  • Safari Mobile

I would recommend that you at least use the latest Firefox to avoid problems like this in future.

It's not that simple I'm afraid, for reasons I have stated in the reply to the post above. If I were able to use the most up to date FF, I would be using it right now. I have a newer version that seems to work for now but FF ceased support for my OS so it also won't last forever. Updating the OS is out of question because then I would have to throw away the whole system to do that, so I would rather cease using Nexus at that point.

Edited by brk279
  • Like 1
Link to comment
Share on other sites

11 hours ago, aquatko said:

Same issue as I have. 2 days ago - all good. Today - site menu does not expand and slow download button does not work.

 

Screenshot_1.png

Please read the above, that screenshot has nothing to do with this issue. 

Unfortunately, this is a problem in your setup. Make sure you use the latest browser version and disable any addons. 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...