Sebiale Posted March 23, 2011 Author Share Posted March 23, 2011 (edited) Two separate locations (~200 miles apart) and separate networks, different ISPs for each as well. Same computer though.Didn't we rule out the firewall as the cause when the problem persisted even while it was disabled? I put in a ticket about three days ago with a DxDiag attached (because their EasyInfo program doesn't work for me either...)No response yet, I suppose I should probably add these extra steps I've taken since then. I also made a topic in the BSN a few days ago as well, no response. Is bumping allowed on the BSN? Edited March 23, 2011 by Sebiale Link to comment Share on other sites More sharing options...
Thandal Posted March 23, 2011 Share Posted March 23, 2011 ... Is bumping allowed on the BSN?While I haven't heard/seen that it's "agaisnt the rules" (as it is here) I've also haven't seen/heard that it does any good, (and just makes the poster seem juvenile.) What sub-forum on the BSN did you place it in? Have you tried the EA "Live Chat" (or is that what you mean by "EsayInfo"?) Link to comment Share on other sites More sharing options...
Sebiale Posted March 23, 2011 Author Share Posted March 23, 2011 PC Technical support. I'm not sure how exactly to trigger live chat, is it somewhere in BSN? Link to comment Share on other sites More sharing options...
Thandal Posted March 23, 2011 Share Posted March 23, 2011 I'm not sure how exactly to trigger live chat, is it somewhere in BSN?Nope, it's at: support.ea.com. You have to log-in to your Master EA account, (which is probably the same as your BSN/DA account, but might not be) You then then have to navigate a series of dropdowns: "What product?", What platform?", "What type of problem?" (always choose "technical" for that one!) If you navigate incorrectly, it dumps you to some pre-generated troubleshooting FAQ. But do it right and you get a pop-up or bottom-of-the-screen notice that says, "Would you like to start a Live Chat session?" :thumbsup: Link to comment Share on other sites More sharing options...
Sebiale Posted March 23, 2011 Author Share Posted March 23, 2011 Well, I got an online chat suggestion, put in all the info, but then it says I sent a bad request when trying to start the chat, everything locks up, I try to refresh and now it refuses to give me a live chat option for the same options as before... Link to comment Share on other sites More sharing options...
Thandal Posted March 23, 2011 Share Posted March 23, 2011 Face it, your rig has been possessed by gremlins! :laugh: Link to comment Share on other sites More sharing options...
Sebiale Posted March 24, 2011 Author Share Posted March 24, 2011 (edited) I'll go get some iron and yarrow :tongue: Edited March 24, 2011 by Sebiale Link to comment Share on other sites More sharing options...
Sebiale Posted March 25, 2011 Author Share Posted March 25, 2011 Just spent an hour in voice chat, got nowhere. But that's fine, because I've been elevated to Level 2...now I just have to play the waiting game again... Link to comment Share on other sites More sharing options...
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