obobski Posted January 10, 2016 Share Posted January 10, 2016 Well, this is embarrassing. So after installing the r9 390 and EVGA 650W PSU, they both worked great for a few days....until I suddenly had this issue where my monitor was black and would not display anything, despite the keyboard, mouse, and tower being completely on. After inspecting the parts inside my PC and trying out a few things, I determined that the 390 was a broken card, and that the PSU couldn't be the problem since it powered everything else in my rig just fine. I had to install my old 750ti back in, and loe and behold, my monitor is actually able to display things now. So I think newegg shipped me a broken 390...in any case, I think I'm going to return it and get the 970 instead. This incident kind of left a bad taste in my mouth for the 390 since after spending 400+ dollars I expected it to work, dang it. Every manufacturer, product, etc (I don't care if its Rolls-Royce or Chevy, nVidia or AMD, Dell or Apple, etc) will have a certain (fairly low) number of DOA. Return it to Newegg and get a replacement (IOW let the system work like it was meant to). Nothing to take up arms over, or take to the forums and badmouth the brand/product/etc. Please don't mistake my post here as fanboyism or "coming to the defense" of the dud (I've seen both accusations leveled against this kind of post many times in the past; I would be saying this no matter what card you had bought and gotten a dud) - my sole intention is that we aren't starting a "well AMD is so bad because I ordered one one time and it came defective" sort of witch hunt (I've seen so often in the past where a single bad product one time turns into "well they're an awful company with no concern for customer horrible people should all be in jail for fraud" when nobody has ever been given a chance to make right on the dud, and nobody saying "well return it and get it replaced and move on with life"). There is no guarantee that GTX 970, GTX 980, Titan X, R9 Nano, a replacement of the exact same model 390, etc will do any better or worse than what you've gotten already, but probability dictates the odds of a second dud card being very, very low. Sorry to hear you got a dud by the way, but just let Newegg now and they will take care of it (at least, that's always been my experience with Newegg). Link to comment Share on other sites More sharing options...
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