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user does not have access privileges


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Hi there! Please help!


I have one rtf file which I cannot open in MS Word. It was created a few years ago using Word 2007 on a PC running Windows 7.

I have installed Word 2013 on my current PC running Windows 10 and I get 2 errors: 1. An error occurred 2. user does not have access privileges


Steps taken so far:

  • I have re-installed Word
  • tried opening in older versions
  • did an update from Microsoft site
I can load and save new files without problem. Any suggestions?

Thanks


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