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Vortex 0.15.2 Failing to Download Mods Vortex Issue or Nexus Issue?


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Whenever I try downloading mods for any game using Vortex the downloads always fail with the "message: read ECONNRESET" fault. The only way I can download and install mods is to use the manual download button on the files page and then use the 'Install from File' option then in Vortex. What is the reason behind why Vortex always fails to download when you use the 'Download with Manager' button on a mods files page? Is it a setting or something in Vortex I've not got set correctly, is it a Nexus Server issue?

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If you're able to download via the website ( using CDN ) then Vortex does exactly the same thing, to the same address.

 

If it's not working in Vortex only, then it's likely something ( firewall / Anti-Virus ? ) blocking the connection being initiated.

 

If you're still having problems then please let me know what you get when you `ping filedelivery.nexusmods.com`

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Just done the Ping command you asked for and here are my results:

 

Pinging cds.n2x4r7s4.hwcdn.net [205.185.208.141] with 32 bytes of data:
Reply from 205.185.208.141: bytes=32 time=13ms TTL=55
Reply from 205.185.208.141: bytes=32 time=14ms TTL=55
Reply from 205.185.208.141: bytes=32 time=13ms TTL=55
Reply from 205.185.208.141: bytes=32 time=13ms TTL=55
Ping statistics for 205.185.208.141:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 13ms, Maximum = 14ms, Average = 13ms
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Yeah just tried downloading some mods after checking all my firewall settings and Anti-Virus Access Rules and now the Mods fail with the error: message: Server refused the connection

Have tried changing the Premium Server in my Profile/Account to see if its an issue with a sever, but get the same across all of them.

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Well having gone through some troubleshooting and debugging with MrMason on Discord, we've got a work around to the issue which allows Vortex to download mods. You just need to use a VPN connection for whatever reason. As soon as I started mine, Vortex could download and install mods quite happily. Turn it off and it can't connect to the Nexus Servers. Interesting issue, hopefully they'll throw it Tannin to see what he can make of it.

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  • 5 months later...

hi am having the same problem i constantly get

 

Provided key and expire time isn't correct for this user/file.
Error: Provided key and expire time isn't correct for this user/file.
at handleRestResult (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\nexus-api\lib\Nexus.js:39:27)
at Request.request.get [as _callback] (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\nexus-api\lib\Nexus.js:59:13)
at Request.self.callback (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\request\request.js:185:22)
at emitTwo (events.js:126:13)
at Request.emit (events.js:214:7)
at Request.<anonymous> (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\request\request.js:1161:10)
at emitOne (events.js:116:13)
at Request.emit (events.js:211:7)
at IncomingMessage.<anonymous> (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\request\request.js:1083:12)
at Object.onceWrapper (events.js:313:30)
at emitNone (events.js:111:20)
at IncomingMessage.emit (events.js:208:7)
at endReadableNT (_stream_readable.js:1056:12)
at _combinedTickCallback (internal/process/next_tick.js:138:11)
at process._tickCallback (internal/process/next_tick.js:180:9)

 

when trying to download mods

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