RobinHood2005 Posted January 10, 2019 Share Posted January 10, 2019 This thread is a continuation of my previous threads regarding the various issues that I have experienced with my 4K monitor. I have asked this question in those threads as well and am yet to receive a response. Therefore, out of frustration, I am making this thread specifically to deal with this issue. I am currently experiencing mouse lag on my Asus VP28UQG 4K monitor. When I try to open pinned applications on my taskbar, my mouse jumps and stutters, which happens regardless of the resolution I set my desktop to. I am currently using a HDMI cable to connect my display to my monitor, have the latest mouse drivers installed, changed the refresh rate of my monitor back and forth to no avail, switched around the HDMI ports that I use, adjusted my mouse pointer settings, nothing. I even tried switching the USB 3.0 port that my mouse is connected to. Does someone have any advice for me? Link to comment Share on other sites More sharing options...
HeyYou Posted January 10, 2019 Share Posted January 10, 2019 Should really keep this to one thread, but, given you have the information I want in this one...... Find your driver here. Download it, install it, and then check device manager to ensure that windows actually know which monitor you have. (If it says 'generic pnp monitor', it didn't work.) Link to comment Share on other sites More sharing options...
RobinHood2005 Posted January 10, 2019 Author Share Posted January 10, 2019 Should really keep this to one thread, but, given you have the information I want in this one...... Find your driver here. Download it, install it, and then check device manager to ensure that windows actually know which monitor you have. (If it says 'generic pnp monitor', it didn't work.)Uhmmm... That's not a driver, that's a utility. Which I have already installed. If you look back, I mentioned it in a previous post and I still legitimately have no clue what it does. Link to comment Share on other sites More sharing options...
HeyYou Posted January 10, 2019 Share Posted January 10, 2019 So it is.... If you check device manager, what does windows think your monitor is? Link to comment Share on other sites More sharing options...
RobinHood2005 Posted January 10, 2019 Author Share Posted January 10, 2019 (edited) So it is.... If you check device manager, what does windows think your monitor is?It shows two Generic PnP monitors, one connected to the GPU and the other to the motherboard. Also, I apologise for making an additional thread, but my main issue is the one getting talked about and this one just seems to get no responses, despite being brought up by me multiple times. Edited January 10, 2019 by RobinHood2005 Link to comment Share on other sites More sharing options...
HeyYou Posted January 10, 2019 Share Posted January 10, 2019 Try and update the driver, or, search windows update for the driver. Asus site is being really uncooperative, and all I can find is the multiframe software, it doesn't appear to contain a driver as well, and I simply can't come up with a driver for it anywhere. No clue what that's all about. I don't know if you could simply tell windows what it is, and if it would accept it though...... Seems really odd there isn't a driver available. Maybe email Asus support? Link to comment Share on other sites More sharing options...
RobinHood2005 Posted January 10, 2019 Author Share Posted January 10, 2019 Try and update the driver, or, search windows update for the driver. Asus site is being really uncooperative, and all I can find is the multiframe software, it doesn't appear to contain a driver as well, and I simply can't come up with a driver for it anywhere. No clue what that's all about. I don't know if you could simply tell windows what it is, and if it would accept it though...... Seems really odd there isn't a driver available. Maybe email Asus support?Yeah, I found it odd that there was no monitor driver for the monitor available. Seems annoying, since that would probably solve my delayed response time/mouse stuttering issues. Link to comment Share on other sites More sharing options...
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