Kelcet Posted June 23, 2020 Share Posted June 23, 2020 Here is the situation, I setup my primary account under an e-mail address that no longer exists, it was tied to my service provider that has since went bankrupt, this was several years ago. I recently had my old hdd crash and lost access to the account. I have tried contacting support and keep getting automated canned responses with no actual help. I can prove it is my account, I created a video guide that is posted to the account with my voice. Is there any way I can get an actual human response to see if there are any other options? Link to comment Share on other sites More sharing options...
Thandal Posted June 23, 2020 Share Posted June 23, 2020 Submit a(n email) ticket to "[email protected]".(Note: If you submitted something over the weekend, no human would have seen it until today at the earliest.) Link to comment Share on other sites More sharing options...
Pickysaurus Posted June 23, 2020 Share Posted June 23, 2020 All emails are responded to by a human, we just use canned responses where your question is answered by a pre-set template. If we manually wrote a reply to every single message we'd be doing that all day. If you send in a message containing as much proof as possible we'll evaluate it again and see if there's enough to verify that you own the account. Link to comment Share on other sites More sharing options...
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