xyzzyfrobozz Posted October 3, 2020 Share Posted October 3, 2020 I'm becoming outstandingly frustrated with this whole experience.I've paid for a Lifetime Membership, but when I go into my interface I can't move it beyond 1, and then when I click "Go Premium" it tells me I'm already premium.Ummmmm, like, yeah, I know...Vortex is confusing, confounding and frankly, bloody awful, to use. If your user experience involves having to watch YouTube videos on how to use it, you're doing it wrong. Link to comment Share on other sites More sharing options...
Tannin42 Posted October 3, 2020 Share Posted October 3, 2020 Do you have multiple accounts? The fact that Vortex even offers the "Go Premium" button indicates that it doesn't know you're premium. This might indicate that either you're logged into Vortex with an account that isn't, you've purchased premium so recently that Vortex hasn't been informed yet (restarting it may help) or there is a bug in the API but we have no prior indication that about that. Also: Increasing the number of download threads is only useful in very very few cases, usually it's just causing overhead so please check if it actually increases your download speed and return to 1 if it doesn't. Link to comment Share on other sites More sharing options...
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