I'm having download issues. What can I do?

[InoryLeeCheeWang]

so recently i having the issue of downloading mod from mod manager and manually from nexus mod, especially its over 20mb, its like from 2mb/s(not a premium user) drop to 1 to 10 kb/s, file need 1hour to 5 days to download... The data that need for investigation is attached to the post.

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Added the contents of your txt file to the post, for convenience.

Country: Malaysia

Internet Service Provider (ISP): Telecom Malaysia or TM

Amsterdam :4mb/s

Prague :2.6mb/s

Los Angeles :12.3 kb/s

Chicago :290 b/s

Miami :3.3mb/s

Singapore :7.2mb/s

link under 20mb download smoothly like a charm (small file)

https://cf-files.nexusmods.com/cdn/1704/1137/Ordinator%209.30.0-1137-9-30-0-1601725217.zip?md5=3OEQ0v3hkVlkvbfcpNGfgg&expires=1605035076&user_id=29711010&rip=124.13.151.102

link over 500mb need 5 days to download it..... (large file)

https://supporter-files.nexus-cdn.com/110/607/COMPLETE%20FULL-607-1-7.zip?md5=sSh1kXbcrjrRzRdS_5SExg&expires=1605035256&user_id=29711010&rip=124.13.151.102

TraceRoute results:

C:\Users\Asus>tracert files.nexus-cdn.com

Tracing route to files.nexus-cdn.com [185.180.13.131]

over a maximum of 30 hops:

1 3 ms 1 ms 2 ms 124.13.151.254

2 23 ms 22 ms 23 ms 10.55.170.117

3 22 ms 18 ms 18 ms 10.55.163.187

4 21 ms 21 ms 21 ms 10.55.100.76

5 155 ms * 155 ms mei-b4-link.telia.net [62.115.50.166]

6 259 ms 253 ms 255 ms prs-bb3-link.telia.net [62.115.118.218]

7 263 ms 264 ms 259 ms ash-bb2-link.telia.net [62.115.112.242]

8 256 ms 251 ms 251 ms las-b24-link.telia.net [62.115.121.220]

9 264 ms 263 ms 264 ms datacamp-svc070709-lag003314.c.telia.net [62.115.47.98]

10 283 ms 283 ms 283 ms unassigned.cdn77.com [185.229.188.55]

11 280 ms * 281 ms unn-185-180-13-131.datapacket.com [185.180.13.131]

Trace complete.

[Pickysaurus]

Thanks for the information and sorry about these issues.

 

You're not the first user based in Malaysia who has had problems with the LA server. I've forward this info on to our dev team to see if we can find a solution.

 

To confirm, it has been fine historically, but has become slow recently?

[InoryLeeCheeWang]

Yes, last week Friday the speed still fine, can reach 2mb/s as a non premium user, but from Saturday it just drop massively, if i lucky i can get like 50kb/s, but average is 10kb/s.