Almost zero download speed on large files

[SkySun7]

I have trouble downloading files especially files bigger than 20MB... it will either not start on vortex or gives around 50KB/s if I download it manually... I have no problems on downloading small files however...

 

I've collected some data based on this page: https://help.nexusmods.com/article/92-im-having-download-issues-what-can-i-do

 

 

 

Country: Malaysia

Internet Service Provider (ISP): U Mobile Sdn Bhd

Average Download Speed (non-Nexus downloads): 2.5MB/s

Download tests:

Amsterdam: 1.5MB/s

Prague: 2.1MB/s

LA: 7KB/s

Chicago: 35KB/s

Miami: 4KB/s (Almost the same as the speed I got for large files)

Singapore: 0.5MB/s

Premium CDN: 0.7MB/s

Small File: https://cf-files.nexusmods.com/cdn/110/11163/Frostfall%203.4.1%20Release-11163-3-4-1.zip?md5=6WegYfnfuQtR2OKW3LDg3A&expires=1613469403&user_id=12542451&rip=27.125.242.11

(I got around 1.4MB/s and same on Vortex)

Large File: https://supporter-files.nexus-cdn.com/110/19733/Immersive%20Armors%20v8-19733-8.7z?md5=TkPCINzHzOKAn-iHfLCPYw&expires=1613469505&user_id=12542451&rip=27.125.242.59

(I got around 50KB/s while on Vortex it just dropped to 0-7KB/s)

TraceRoute result:

C:\Windows\system32>tracert files.nexus-cdn.com


Tracing route to files.nexus-cdn.com [185.180.13.131]
over a maximum of 30 hops:


  1     1 ms     2 ms     2 ms  192.168.31.60
  2    34 ms    30 ms    59 ms  10.33.129.254
  3    48 ms    31 ms    26 ms  10.50.32.254
  4    37 ms    21 ms    33 ms  10.50.32.253
  5    53 ms    42 ms    37 ms  10.50.35.30
  6    33 ms    41 ms    31 ms  10.50.33.2
  7    47 ms    50 ms    37 ms  123.136.108.34
  8    59 ms    37 ms    41 ms  123.136.119.74
  9    56 ms    38 ms    38 ms  93.186.133.153
 10    53 ms    30 ms    43 ms  93.186.133.13
 11    60 ms    46 ms    38 ms  ae-11.r22.sngpsi07.sg.bb.gin.ntt.net [129.250.2.75]
 12     *        *        *     Request timed out.
 13     *      124 ms     *     ae-17.r31.tokyjp05.jp.bb.gin.ntt.net [129.250.2.243]
 14   290 ms     *      223 ms  ae-4.r25.lsanca07.us.bb.gin.ntt.net [129.250.3.193]
 15   212 ms   227 ms   219 ms  ae-1.r24.lsanca07.us.bb.gin.ntt.net [129.250.3.218]
 16     *        *        *     Request timed out.
 17     *      367 ms     *     xe-0-0-0-0.r07.nycmny01.us.bb.gin.ntt.net [165.254.239.66]
 18   381 ms     *      294 ms  unassigned.cdn77.com [185.229.188.59]
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.


Trace complete.

also... I've tried using VPN but no luck

[Pickysaurus]

Hi SkySun,

 

Thanks for doing the tests.

 

Based on your results the speeds seem pretty slow for you regardless of where in the world you're requesting them from. This implies there's something up between your PC/ISP and our servers which may be beyond either of our control. You might want to try using a VPN to see if that helps.