Jump to content

Photo

won't let me get premium membership


  • Please log in to reply
2 replies to this topic

#1
Onikobe

Onikobe

    Enthusiast

  • Supporter
  • PipPip
  • 128 posts

hi,

when i try to get the 1 month membership, the loading circle spins but then it just directs me to the forum with the error message displayed below.
1 month membership is automatically selected, but i also tried selecting another option and then re-selecting the 1 month plan.

i am using "content block helper" as an adblocker, but i whitelisted nexus and nexus forums. (also tried deactivating it completely temporarily just now, no difference).

Capture.jpg

ps: i also thought i had already bought a lifetime plan at some point, but i really can't tell anymore.



#2
Pickysaurus

Pickysaurus

    Community Manager

  • Admin
  • 13,253 posts

Hey Onikobe,

 

Sorry to hear about this.

 

The issue is actually documented (including a solution) in the pinned posts on this forum: https://forums.nexus...-month-premium/

 

TL:DR - You can renew your expired 1-month plan from here: https://forums.nexus...&module=clients

 

Thanks for supporting us! 



#3
Onikobe

Onikobe

    Enthusiast

  • Supporter
  • PipPip
  • 128 posts

Hey Onikobe,

 

Sorry to hear about this.

 

The issue is actually documented (including a solution) in the pinned posts on this forum: https://forums.nexus...-month-premium/

 

TL:DR - You can renew your expired 1-month plan from here: https://forums.nexus...&module=clients

 

Thanks for supporting us! 

oh, haha, should have checked the pinned post first. thanks for the help.






Page loaded in: 0.894 seconds