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Hello, I can see you have notifications from the last few days on the system, and they are marked as read - the latest one is an image uploaded by a user you're following from today at 09:02 ( GMT ). Please can you let me know if you can see this notification and if there are others that you think are missing? Thanks

This should now be working correctly - changing a header image should be immediately reflected on the mod page. Please let me know if you encounter any more issues.

I've made some certificate changes on our end to see if we can help with this issue - can anyone who was having this problem please report if it is now working or not ?

Thank you, I have passed this information along - would you please be able to run a traceroute to premium-b.nexus-cdn.com too ?

Thanks @jaketnolan - please can you provide the full URL of a file that tanks at 50%? The link you provided above started with https://la-premium.nexus-cdn.com which likely means you've chosen that server specifically. Ideally the link you should be using should start https://premium-b.nexus-cdn.com

Please can you ensure you have "CDN" selected as your download location ? This by far the best choice for anyone in Australaisia. If you're still having speed problems with that then please can you run this test and provide us with the URL ? https://tools.bunny.net/diagnostic-report

Hello, Please can you ensure you have "CDN" selected as your download location ? This by far the best choice for anyone in Australaisia. If you're still having speed problems with that then please can you run this test and provide us with the URL ? https://tools.bunny.net/diagnostic-report

I understand your frustration, but I can assure you any limiting ( for premium users) is not on our end. For premium users we've got - own CDN ( Made up of all the listed servers above ) - Cloud Flare CDN - Bunny CDN These 3 CDNS are all entirely different software stacks, on different servers, in different locations, with no single point of connectivity. Cloud Flare and Bunny CDN don't even support speed limiting and on our own small CDN we are not limiting premium downloads at all. If you're getting low speeds from all 3 of these CDNs then I don't think there is anything at all we can do to make your speeds any better. If you're able to download multiple files at 4MB/sec then it shows that you are capable of getting those speeds from our servers, and I would think the limit is your single thread download speed. Most of our locations do support multi-threaded downloads so if your client supports it you might get faster speeds if you enable it.

I'm afraid the help we can offer here is quite limited. You're getting poor speeds from a number of different places, which tends to point to the problem being with your ISP. The reason Steam is fast is because they will have their own Steam cache server internally so your traffic never leaves their network. The different links you put in above are all different servers/networks - for example links that start like this ... https://cf-files.nexusmods.com/ are coming from the Cloud Flare network. If you are getting bad speeds from them then there is no chance you're going to be getting good speeds from other places. We do no rate limiting at all on any premium CDN service at all - it's all raw traffic.

Please can you let us know where you initially clicked to buy premium so I can check this out ? I've followed a few routes I know of and they all seem to be working correctly.

The Paris server actually no longer exists, and has been replaced with a location in Amsterdam, all downloads are forwarded there. The speedtest article has been updated to remove it as a test. glipglop666x666 if you're still having problems then please can you provide some debugging as per https://help.nexusmods.com/article/92-im-having-download-issues-what-can-i-do

This should be fixed now, there was an issue with a CDN node in chicago.

There was a small issue with the LA CDN server, this should now be resolved.

I've found, and fixed a problem with our LA CDN Node, this should all be working correctly now - apologies for the inconvenience.