from windows If the updates fail to install to your computer, it could be related to corrupted Windows Update files, programs, or drivers. For us to isolate the problem in updating your laptop, kindly respond to the questions below: Can you tell us which updates are failing to install? To see, kindly go to Settings > Update & security > Windows Update > View your update history. Were there any software or hardware changes made to your computer before the issue occurred? Are there any third-party antivirus applications installed on your computer? As a first troubleshooting step, we suggest that you download and run the Windows Update troubleshooter and let Windows find and resolve problems in updating your computer. After running the troubleshooter, attempt to update your computer and see if the issue persists.