kat1004

So ACCESSIBILITY feedback gets put in the AESTHETIC thread... Very appropriate...

I don't have your particular eye problems - I have my own that are partially related to my mental disability - but oh my god, that is headache-inducing. Even without the weird JPEG artifacting from the screenshot, I'd have a hard time reading that... ironically, the JPEG artifacting actually makes it *easier* to read. It's frustrating that the guidelines (GUIDELINES, NOT RULES) Nexus's designers went with... very clearly only cater to one specific kind of visual disability and don't seem to take into account mental disabilities like autism and ADHD. Side note: Speaking as an AuDHD user, PLEASE give us back the old dropdown search instead of this new, distressing, overstimulating popup search. I have to go directly to the main advanced search page to look anything up now because of how overstimulated the new search makes me. I am BEGGING to get back the feature that's ACTUALLY ACCESSIBLE. (caps for emphasis, not for yelling)

My god. I just read that update post and it felt so disingenuous. They may finally bring back the unique game art for each game from the previous, previous site (ca. 2012)... but they don't seem to be willing to address people who want the old-style quick search dropdown back because the new one is blatantly obtrusive and unwieldy. They claim their new color scheme is for accessibility, and ignore the people who've come out (myself included) to say that the new color scheme is inaccessible due to causing severe headaches, sometimes to the point of migraines. "We understand that very high contrast can lead to eye strain or headaches for SOME"... Yeah, and that "some" is literally anyone who doesn't actively need it. This so-called "refresh" does nothing but keep UI designer paychecks justified and try to force a mobile look on PC users. It's irritating, cumbersome, and downright unpleasant to use. And we get to just sit here and deal with it because mobile users are so much more important.

So then have Nexus run a real poll, one that isn't based on an untrustworthy website that adblockers, not users, have deemed unsafe and blocked. One that everyone, not just a fraction of a percent of users, can answer. Have it locked so only logged in users who have existed for more than... say, a couple days to a couple weeks can fill it out, so there's a guarantee that only real accounts can answer the poll in order to minimize poll fraud (users filing out the poll multiple times. And display the results publicly so that people don't get upset at the utter lack of real transparency - which is a lot of our issues with the HotJar poll outside of it being an untrustworthy site. There seems to be no transparency. If a real poll shows similar results, I'll still be upset at the drastic drop in usability, but I'll shut up and take it (and use Stylish... which really shouldn't be necessary to make a site usable for the majority but here we are) and I'm sure a lot of other people would too.

The popup search window is unwieldy and unpleasant to use. Please at least consider an option to switch back to the way Quick Search used to function.

Harming the users who use the site most frequently because they weren't randomly picked from a hat to risk their computers' safety is... very much not a good look in general. I NEVER said anything about those being "disqualifying factors" though, so don't put words in my keyboard. They should run an actual poll though, one that gets feedback from as many users as possible. See how popular the changes actually are.

The issue with HotJar is that a lot of users use adblockers, and it's generally blocked by said adblockers for being untrustworthy. The users you're getting feedback from are either casual users who don't go on the site often and don't have adblockers, or people who thought it was worth the potential risk to their computers/privacy. Run a poll that doesn't run on HotJar, see what the actual feedback is.

If they're going to work with someone with impaired vision to verify their designs, they should make three "skins" for the site. One for a light-mode, one for a "pseudo-dark" mode based on the old UI's color scheme, and one high-contrast for vision-impaired users. The vast majority of people who use this site aren't vision-impaired - or at least, not to the extent that they actively need a high-contrast color scheme - so why harm the majority of users for the sake of the minority? I'm speaking as someone for whom vision-impairment is a well known issue due to having grown up with a vision-impaired parent who did need high-contrast to see (and used the BUILT-IN high contrast color scheme WINDOWS has), but also as someone for whom this new color scheme - even with their extremely minimal tweaking - is physically painful, to the point of not being able to use the site for more than 20 minutes at a time.

A lot of the issues I have would be solved by reverting to the old Nexus colors. Like... a lot. Not all, for sure, the extreme amount of wasted space isn't going to be fixed by a simple palette swap back to the old, but at least it'd fix my inability to use the site for more than a couple minutes.

It really feels like they're hardly listening to anyone who has disabilities, to be honest. 'The vast majority are "fine" with the changes (or at least indifferent, because one reason or another - maybe they don't use the site often enough to care) so we'll tweak our color scheme to be just slightly "better".' The forums are only slightly better, the tweaks we've been shown in miniscule screenshots are only slightly better, and there's no real word on if they're actually going to fix anything. I genuinely was about to start doing a new NV playthrough when they pushed through this new UI, but I can't even look at the mod side of the site long enough to decide what mods to get anymore.

I used to browse the mod side of Nexus daily after work. This changed screenshot isn't enough to give an opinion on. I still cannot comprehend why the design team decided to go from a pleasant enough color palette that didn't cause eye strain or migraines to this painful, headache-inducing abomination. And yes, it's an abomination. Even this small screenshot still gives me a headache.

The fact that the site is now high-contrast is a serious issue. There's a reason high-contrast has always been a client-side option built into operating systems - it's not accessible in the slightest for the majority of people due to eye strain. If people need high-contrast, they don't just need it for one site. They need it for the majority of their computer-using experience. Which is why it's specifically built into the operating system as an accessibility option. Building high-contrast directly into a website causes more issues than it cures. Improving accessibility would be reverting the color scheme to the previous layout's color scheme, which was relatively decent. Neither too dark nor too light, and even if it was still ugly, it didn't cause migraines. It didn't cause eye strain. It wasn't inaccessible to people with health issues.

If they actually take the feedback related to health concerns into consideration, that'll be nice. As of the change to the new layout, though, I physically can't use the site without taking migraine relief medication. And that shouldn't be a requirement for such a popular website.

Will you guys be addressing people who have physical and/or health issues with using the new design? Because there are a lot of us complaining about headaches, migraines, eye strain, etc regarding using the new design.

So are you going to address the health and accessibility issues that some of us have with this new redesign, or does that just not matter? I can't take acetaminophen or ibuprofen every time I want to download new mods, that's just not a feasible solution because sometimes my headaches get so bad that meds just don't help, and "just take medicine" isn't safe or good advice for using a website.

This, and let's not forget the people - like myself - with color and light sensitivities, whose eyesight is otherwise fine. I've got issues with high contrast dark modes, always have. To add on to this, I was relatively recently injured in an incident I can't discuss, which resulted in my sensitivities and my tendency for headaches both worsening. This wasn't an issue on the old layout, with the old color scheme. The new layout and colors, however, give me migraines. Even just writing this post on this forum, my left eye is starting to throb because the site is just too dark for the text. When an update is literally causing actual, physical harm to users, or otherwise taking away accessibility, there is a major problem.

The previous redesign was also awful... but at least it was just a redesign. Not a removal of functionality and worsening of the user experience. I absolutely hated the last redesign, I thought it was awful and didn't deserve to be released... but I'd still prefer that over this mess that gives me constant headaches just looking at pages, that causes severe anxiety whenever I try to search for anything, that feels unresponsive and unintuitive and like Microsoft spat out a Windows 8-inspired UI onto a formerly perfectly fine website.

I'd like to know where my uncapped download speeds went. I got lifetime premium back when that was a thing and I only get max 3 MB/s on Nexus anymore, have for years, no matter which server I choose... which IIRC is the supporter max-speed. I regularly get anywhere from 20-40 MB/s from Steam. That's the only reason I got Premium - I already used an adblocker and I don't (personally) use messaging because Nexus isn't a social media site - so my only benefit doesn't exist.

I was a customer-facing Walmart employee for a while. I was also a customer-facing Spirit Halloween employee for a while, enough in both positions that I've got a few years of customer service experience. If I ever responded that way to a customer, I guarantee you I would've been instructed to turn in my uniform stuff and been pushed out the door very quickly.

Copy-pasting my feedback from the Discord to this forum because then maybe it'll be cared about by the site. By the way, I don't think anyone appreciates being snidely called a "UX professional" when they're just trying to give feedback on how the new site changes actively and negatively affect their user experience. And I don't think that's a good look for staff members.

In response to post #73635258. #73635833, #73651048 are all replies on the same post. Did your user focus groups have anyone with arthritic hands or carpal tunnel, Picky? Serious question. Did they have *anyone at all* with hand problems? Because I can guarantee that clickable tabs are *not* superior in any way for us.

In response to post #73638943. #73639038, #73639228, #73639373, #73639573, #73645613, #73646728 are all replies on the same post. I've never been able to find an ergonomic mouse in my area and I can't really afford to get a new mouse at the moment. I'd love to get one, though.

In response to post #73638943. #73639038, #73639228, #73639373 are all replies on the same post. I never saw the survey, or I would've done it. Granted, I'm always being told I miss obvious things, but they're not obvious to me. And besides, I doubt they're going to seriously take feedback from the comments here. I hope they do, but I doubt they will. They didn't last redesign. It's an option I've already done, but not one that I like. It's a workaround and while workarounds are good, they're *workarounds*. I'd much rather see Nexus care about their users who might or might not have actual physical problems than have to use a workaround. (edited for spacing)

In response to post #73638943. #73639038 is also a reply to the same post. A survey that was never made known to me. And a survey that at least 80% of users *probably* never saw. I tried the beta for about a day and if I'd known about any survey, I would've responded to it. I'm noticing a lot of problems. Namely with how many times you have to click to do things. Also, the top bar clashes poorly with the website itself. I have mild arthritis in my right hand. Technically both, but it's always been worse in the right. I always have since as long as I can remember. And I'm right-handed, so I have to use my right hand for my mouse, which hurts even with a decent mouse. With the previous redesign, ugly as it was, I could get to my favorited games with a single click. I didn't have to use the mouse any longer than necessary to get to things. With this one, you have to click twice. Not the worst thing in the world, no, but that clicking adds up. I've already got arthritis, so I'd *really* rather not get carpal tunnel as well. Also, what about the annoying ad that always pops up and blocks a portion of the screen? Another click, though that was part of the previous redesign, unless you're so used to ads that it doesn't bother you anymore. Not everyone can afford to get supporter or premium to get rid of the ads, and with adblocker, the download speed is cut in half.

Another unnecessary update to the site's design. At least the previous one was TOLERABLE. This one makes it so you have to click through more things, it's uglier than the previous redesign, and you guys still haven't removed that video at the bottom of mod pages that keeps popping up EVERY TIME you go to a new page. Why am I not surprised that another bad design update was pushed without ACTUALLY consulting users?