Vortex won't even open

[ryanmaidenfan]

I can't get past the splash screen/logo whenever I try to open the app. I've tried excluding it from my antivirus, I've tried reinstalling, I've tried the custom install, I've tried installing a past version, nothing works. Not even discord was able to help, as they are clueless themselves. Just what is my problem?

[rmm200]

Did you try the old customer support favorite - reboot your computer?

If Microsoft has pending updates, I have noticed a lot of failures on mine.

[ryanmaidenfan]

  On 8/10/2022 at 10:21 PM, rmm200 said:

Did you try the old customer support favorite - reboot your computer?

If Microsoft has pending updates, I have noticed a lot of failures on mine.

I just tried that - nothing. :(

[jaydawg55]

When was the last time your Vortex install worked for you?

[Pickysaurus]

When this happens it usually means something on your PC has seriously broken your Vortex state - which means it's likely all the data in the app is now lost.

 

You can go to %appdata% and rename the "Vortex" folder to something else, then start up the app and see if this helps. If it does then you may need to delete the old folder you just renamed but if you mods are installed there (default location) you may want to copy them to the new folder first.