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Download speed is atrocious for a premium member


Boyet13

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Country: Philippines


Internet Service Provider (ISP): PLDT


Average Download Speed (non-Nexus downloads): 9MB/s


Download tests:


Amsterdam: 11MB/s

Prague: 9MB/s

LA: 10MB/s

Chicago: 9MB/s

Miami: 9MB/s

Premium CDN: 26MB/s

Download links:





TraceRoute results:

Microsoft Windows [Version 10.0.19041.1]

© 2019 Microsoft Corporation. All rights reserved.


C:\WINDOWS\system32>tracert files.nexus-cdn.com


Tracing route to files.nexus-cdn.com [89.187.185.168]

over a maximum of 30 hops:


1 1 ms 2 ms 1 ms 192.168.1.1

2 92 ms 16 ms 13 ms 100.88.0.1

3 9 ms 12 ms 12 ms 124.106.9.214

4 12 ms 11 ms 12 ms 210.213.130.3.static.pldt.net [210.213.130.3]

5 159 ms 158 ms 159 ms 210.213.130.125.static.pldt.net [210.213.130.125]

6 159 ms * * las-b24-link.ip.twelve99.net [62.115.186.12]

7 159 ms 161 ms 161 ms datacamp-svc079421-lag004025.c.telia.net [213.248.70.23]

8 * * * Request timed out.

9 158 ms 160 ms 156 ms unn-89-187-185-168.cdn77.com [89.187.185.168]


Trace complete.

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Average Download Speed (non-Nexus downloads): 9MB/s

Download tests:
Amsterdam: 11MB/s
Prague: 9MB/s
LA: 10MB/s
Chicago: 9MB/s
Miami: 9MB/s
Premium CDN: 26MB/s

 

Please can you clarify your issue as the test results you have provided do not correlate with your issue.

 

You are showing you normally download files at around 9MB/second from other sites and your test results show you're downloading from our servers at speeds between 9MB/second and 26MB/second, which would suggest there is no problem and, in fact, our download speeds are above-average for you.

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