access denied and I don't know how to fix it

[HeyYou]

Ok, that's odd. That *should* work...... What antivirus ya runnin'?

[skerdehur]

I had Avast's ransomware shield enabled.  I tried creating an exception for Vortex, but that didn't work.  When I checked permissions for My Documents, I noticed that write permission was set to deny for Administrators.  Once I changed that, Vortex stopped throwing errors.

Navigate to C:\Users\"Account Name" --> Right Click on Documents --> Select Security tab -->  Select Adminstrators in the Group or user names box --> Click Edit --> Uncheck Deny Write --> Hit okay.

Oh.  I still had the exception set for Vortex in Avast.  So, you might have to create a ransomware exception for Vortex in your Anti-virus and allow write permissions.  Dunno.  Hope it helps.