Faydea Posted June 4, 2023 Share Posted June 4, 2023 Hi there, im a premium member and for some reason my downloads are still capped at 3MB/s, my internet is 1gb/s but my downloads through vortex are hard capped at 3. i subscribed 2 days ago and its still not moved, is anyone able to give me some advice? Link to comment Share on other sites More sharing options...
HeyYou Posted June 4, 2023 Share Posted June 4, 2023 Have you tried logging out, and logging back in? (may have to do that with vortex as well....) Increasing the number of download threads Vortex uses? (setting in vortex itself) Link to comment Share on other sites More sharing options...
Faydea Posted June 4, 2023 Author Share Posted June 4, 2023 Hi there, im a premium member and for some reason my downloads are still capped at 3MB/s, my internet is 1gb/s but my downloads through vortex are hard capped at 3. i subscribed 2 days ago and its still not moved, is anyone able to give me some advice? Hi there, ive logged out, yes, And changing the threads doesnt seem to make any difference Link to comment Share on other sites More sharing options...
HeyYou Posted June 4, 2023 Share Posted June 4, 2023 You get the same speeds doing manual downloads as you do with vortex?? Link to comment Share on other sites More sharing options...
Faydea Posted June 4, 2023 Author Share Posted June 4, 2023 You get the same speeds doing manual downloads as you do with vortex??i have done a speed test in vortex its self and the download speeds went up drastically, however, when i try to download anything its capped at 3 Link to comment Share on other sites More sharing options...
HeyYou Posted June 4, 2023 Share Posted June 4, 2023 You get the same speeds doing manual downloads as you do with vortex??i have done a speed test in vortex its self and the download speeds went up drastically, however, when i try to download anything its capped at 3 Do you get the same speed via manual download as you do via vortex? Tried using a VPN? Link to comment Share on other sites More sharing options...
Faydea Posted June 4, 2023 Author Share Posted June 4, 2023 You get the same speeds doing manual downloads as you do with vortex??i have done a speed test in vortex its self and the download speeds went up drastically, however, when i try to download anything its capped at 3 Do you get the same speed via manual download as you do via vortex? Tried using a VPN?Yes, ive tried a VPN and nothing changes, its stuck at 3MB/s and yes i get waaay faster downloads manually Link to comment Share on other sites More sharing options...
HeyYou Posted June 4, 2023 Share Posted June 4, 2023 You get the same speeds doing manual downloads as you do with vortex??i have done a speed test in vortex its self and the download speeds went up drastically, however, when i try to download anything its capped at 3 Do you get the same speed via manual download as you do via vortex? Tried using a VPN?Yes, ive tried a VPN and nothing changes, its stuck at 3MB/s and yes i get waaay faster downloads manually Faster from Nexus?? Think I would try logging out of your account with Vortex, give it 20 minutes or so, then log back in. See if anything changes. Link to comment Share on other sites More sharing options...
Guest deleted34304850 Posted June 4, 2023 Share Posted June 4, 2023 Hi there, im a premium member and for some reason my downloads are still capped at 3MB/s, my internet is 1gb/s but my downloads through vortex are hard capped at 3. i subscribed 2 days ago and its still not moved, is anyone able to give me some advice? go to the main feedback forum, look at the sticky - run the tests, post your results. that's what you need to do, to get help. this forum is for support with vortex. Link to comment Share on other sites More sharing options...
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