Not Showing up as Premium

[dlsco]

I just purchased a one-month premium membership with the extra 2 dollar donation but my account is not reading as premium, within the nexusmodmanager it is prompting me to go premium despite being logged into my premium account already. Any help would be appreciated.

 

[DrakeTheDragon]

You're listed as Supporter here on the sites, so no, you aren't Premium here either.

 

The fastest way to help in regards to account and/or Premium membership isses is using the "Contact Us" link from the footer of this site. If you then select "Premium Membership" or "Membership Issues" from the "Department" dropdown, your support ticket will immediately go to the list of support tasks all moderators and admins will be made aware of.

 

By only posting in here you're bound to wait for a moderator or admin to randomly stumble across your post and realize what it is about first before anything will happen. In most cases they will then ask you to file aa support ticket the way I mentioned, as this is also the only way they're getting access to your payment details and such. Usually Premium payment issues are Dark0ne's domain exclusively even, I suppose because only he has access to payment details to begin with.

[dlsco]

thanks for your help just submitted a ticket

[Thandal]

Dark0ne just headed off on Holiday this afternoon. As he is the only one who can deal with any issues involving payments here on the Nexus, it may take a few days before this is resolved.

[AlfonseDEV]

Dark0ne just headed off on Holiday this afternoon. As he is the only one who can deal with any issues involving payments here on the Nexus, it may take a few days before this is resolved.

 

Hoi,

 

I have renewed just now an my Account ist skipping between premium, half premium(?) and whatever. It is really annoying and it isn't the first time. It is not my goal to rant or something but it have payed for a certain amount of days and i want to use them. I think you have a really big problem with your subscription system on your hands as it looks to me.

 

Here is what i mean:

 

http://www.lanconnectionhh.de/downloads/1.PNG then logged out and in again and refreshed an got this http://www.lanconnectionhh.de/downloads/2.PNG and then this http://www.lanconnectionhh.de/downloads/3.PNG

then i went to download from a premium server an got this: http://www.lanconnectionhh.de/downloads/5.PNGand again this when i looked in my user area http://www.lanconnectionhh.de/downloads/4.PNG...wtf?

 

 

I don't have to say it is _really_ annoying? Submitted a ticket but when the only one who can handle it isn't here it doesn't have much sence right now i think.

Edited February 8, 2014 by AlfonseDEV

[Thandal]

Your post is nearly unintelligible, but regardless... Please use the "Contact Us" link (found at the bottom of every page) to communicate with the siteowner about any issue involving payments or Premium Member status. He is the only one who can address those.

[UhuruNUru]

this appears toi be more than a simple problem as I've just posted in thread above this where me and another Lifetime premium are downgraded see that post

Have sent a ticket before coming here

Edited February 9, 2014 by UhuruNUru

[AlfonseDEV]

this appears toi be more than a simple problem as I've just posted in thread above this where me and another Lifetime premium are downgraded see that post

Have sent a ticket before coming here

 

+1 - As i said too, i seems a little bit more complicated then a mere problem and it wasn't for the first time.

 

Your post is nearly unintelligible, but regardless... Please use the "Contact Us" link (found at the bottom of every page) to communicate with the siteowner about any issue involving payments or Premium Member status. He is the only one who can address those.

 

I don't find it unintelligible what i have posted. The pictures show what i have experienced, because every time i refreshed the browser my user area showed something different about my premium status, sometimes mixed like thishttp://www.lanconnectionhh.de/downloads/2.PNG.

 

And i find this peculiar :-). Sorry if it was too confusing.

[maxine3963]

I too have a problem with my Premium Account as Nexus Cant find my Account Its really frustrating because I paid for a full Premium Account Through PayPal And still have the receipt email. Which i have posted to the owner Robin Scott ( AKA Dark0ne) I haven't had a reply Yet As i think he has too much on his plate from Hackers. Maxine (AKA Wills 661 ) being original Account Holder.

[Dark0ne]

 

 

I too have a problem with my Premium Account as Nexus Cant find my Account Its really frustrating because I paid for a full Premium Account Through PayPal And still have the receipt email. Which i have posted to the owner Robin Scott ( AKA Dark0ne) I haven't had a reply Yet As i think he has too much on his plate from Hackers. Maxine (AKA Wills 661 ) being original Account Holder.

 

You've created two tickets on the subject, both of which are waiting for a response from YOU. Please don't lie.