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Recent payment not posting


fiskin1

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I recently sent a payment to the nexus sites through paypal and Nexus has not updated my account yet. I need to know where to go for this because I have the receipt email from paypal showing my payment with the transaction number. If someone can help me on how to contact an admin member or dept that handles this, i would surely appreciate it. Thanks in advance.
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I'd suggest sending Dark0ne a PM with the appropriate details, far as I know he's the only one that deals with the money side of the site.

 

 

Ok, thanks for the info. I will send him a message.

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This should be sorted for you now. Sorry about that, on some rare occasions it can glitch out and needs me to manually sort it.

 

Ok now I see that it was applied. Thanks for that. I was getting a little concerned. I love your site and will continue to support it. Thanks again Robin.

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I've send a PM too but with the flood/ you being on a holiday it might step out.

I'm having the same problem, using the upgrade version instead of the expiration/re-subscribe one. I also went from 6 to 12 months like fiskin1

If the upgrade function is maybe bugged for the moment..could it be disabled till it's solved? as it seems to remove the premium at all :S even though it's not officially expired.

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I'm in the heart of California right now and can't do anything about it right this instant. I'm very sorry for the problems and when I get back I'll be sure to sort it all out for you and I'll double any lost time on the other end (so if you've lost 7 days of premium I'll give you 14 days back).

 

Sorry again.

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  • 2 weeks later...

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