Bought premium, all servers slow

[BoneyMalone]

This isn't intended to be a whinge post, merely looking to see if there is something I am doing wrong? I just spent the $95 on lifetime premium, only to find my max speed from all 4 server locations is around 1,300 - 1,500 kb/s... I was getting 1,000 kb/s prior to upgrading.

 

Is there something I should change somewhere to get a reasonable speed? My connection at home is 97Mbps down, located in Australia.

 

Thanks!

[Triumfall665]

Hello, BoneyMalone.

 

I am not too sure what is causing the problem, but, I am sure that it is not just you that experiences it.

 

Here, where I stay, I am fortunate/divine blessed to get 400 kb/s downloading.

 

If you need some more information, I will post some news links directly from the Nexus Mods.

 

Hope this is helpful.

 

http://www.nexusmods.com/skyrim/news/12379/?

 

http://www.nexusmods.com/skyrim/news/12394/?

 

Have fun,

[Dark0ne]

Hi Boney,

 

We do not have any servers near Australia so it's likely the issue is just the distance from you to our servers. Unfortunately there's not much we can do about that (short of buying a server in Australia, which we have no plans to do any time soon). I completely understand if you would like a refund, and we have a 15 day no questions asked refund policy if you would like to have use of it.

 

Sorry about that.

[BoneyMalone]

Hi Boney,

 

We do not have any servers near Australia so it's likely the issue is just the distance from you to our servers. Unfortunately there's not much we can do about that (short of buying a server in Australia, which we have no plans to do any time soon). I completely understand if you would like a refund, and we have a 15 day no questions asked refund policy if you would like to have use of it.

 

Sorry about that.

Hi Dark0ne,

 

Thanks for responding personally to me; I don't want to go against what you say, but I doubt distance would have an impact that significant. TCP traffic will gradually build depending on packet loss, and other servers across EU/US/Asia for other unrelated media I use are fine with downloading significantly faster than 1.5MB/s.

 

However, more than happy to support you (even though in hindsight I really can't afford to at the moment!), knowing you have no plans for an Australian server is fine. But I would like the opportunity to assist you figuring out why the content distribution servers are unable to serve content at more than 10% of my standard speed. I work for a large company, one of the largest consumers (and in most cases, it is the largest) of IT vendors in Australia as an infrastructure architect, dealing with situations like this on a weekly basis.

 

Appreciate the offer for the 15 day refund, but I see no need. I was happy to support regardless of what little gain I received.