drunkanddisorderly Posted March 27, 2011 Share Posted March 27, 2011 Hi folks, I recently purchased the 1-month premium subscription for £2.99. However, the site still says I am not a premium member. I have attempted to download from all of the premium servers and they keep throwing me at the premium subscription page. So far, I have performed the following actions: Logout / Login to the siteCleared any cached content from the browserLogout of the site, login using another browserLogout, twiddled thumbs while waiting 10 mins before loginConfirmed javascript is enabled for the site I'll log out and wait for a while before trying again but would appreciate some advice. Cheers Link to comment Share on other sites More sharing options...
Dark0ne Posted March 27, 2011 Share Posted March 27, 2011 Heya, a few people have been reporting this problem in the last couple of days. Please can you send me your Pay Pal transaction ID or the email address you used when paying to me in a private message? I can then manually verify the transaction and add it myself, and tack on a few extra days of time for your troubles. Sorry about this! Link to comment Share on other sites More sharing options...
drunkanddisorderly Posted March 27, 2011 Author Share Posted March 27, 2011 Hiya Dark0ne, Thanks for the reply. As requested, I PM'ed you the requested information. Let me know if you anything else. Cheers Link to comment Share on other sites More sharing options...
hughythomas Posted March 28, 2011 Share Posted March 28, 2011 Hi Dark0ne, Would you mind if I was to do the same? I purchased a month's membership tonight and it has still not activated :( Many thanks Tom Link to comment Share on other sites More sharing options...
Dark0ne Posted March 28, 2011 Share Posted March 28, 2011 Yeah no problem, Tom. I found out the problem; I've had to apply VAT to purchases in the UK due to new tax stuff. It's mucked up the system so I'm in contact with IPS about getting it fixed. Sorry to the people who are getting affected by this but if you send me your transaction details I can do it all manually and put some additional time on to say sorry for the hassle! Link to comment Share on other sites More sharing options...
hughythomas Posted March 28, 2011 Share Posted March 28, 2011 Ah cool cheers man - I'll send over my details via PM in just a second. Thanks again! Link to comment Share on other sites More sharing options...
biosman Posted March 28, 2011 Share Posted March 28, 2011 i am having this too :( Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now