Steam sells Witcher 2 but game is unplayable...

[fallingrising]

Over the past weekend many players purchased the Witcher Enhanced Edition game from steam yet were unable to play the game they purchased because Steam was not prepared with adequate CD keys. Steam acknowledged that this occurred because Steam was unprepared. In spite of this, steam stands by its policy that it will not offer a refund, even when players buy games in good faith but are unable to play them.

 

This means that Steam refuses to be accountable for its own actions that result in receiving funds from players under what are basically false premises. The premise is that players will purchase a game and be able to play the game once the download is complete. However, steam is aware that they will not always keep their end of this simple consumer transaction.

 

The only way for Steam to be held accountable for what is, essentially, a case of fraud, is for players to commit to the principle that Steam must be the retailer of last resort. In other words, any time players have the option of purchasing a game from a retailer other than Steam, this should be the option of choice.

 

It is up to the actions of players to make sure that retailers are not rewarded for engaging in fraudulent business practices. Players must stand together in this regard to make the gaming world a place where players are not regularly victimized.

[LadyMilla]

You should have bought it from GOG.com, without DRM.

[dragonbird]

I think this post appeared on every Witcher forum on the net.

 

It was resolved in less than one working day, and everyone got their keys. They just had more purchases than expected over a holiday weekend, because of the launch of the Mac version.

Edited April 12, 2012 by dragonbird