robertobryant12 Posted August 12, 2018 Share Posted August 12, 2018 I noticed I had gotten an email saying my payment failed for premium, but when I checked my account it says I was charged twice for premium. My account says premium is active but who do i talk to about the double charge thing? Any help is great, thank you Link to comment Share on other sites More sharing options...
Rabbit1251 Posted August 12, 2018 Share Posted August 12, 2018 At the bottom of the page there is a "Contact Us" button. This will put you in contact with the head honcho who the handles financial matters. The Rabbit Link to comment Share on other sites More sharing options...
Pickysaurus Posted August 14, 2018 Share Posted August 14, 2018 If the payment went through twice and you got 1 failure message it's likely just the extra payment bouncing. Link to comment Share on other sites More sharing options...
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