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My game has disappeared


TheGadget1945

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Cut a long story short, yesterday I was in Harpers Ferry and was killed by the Super Mutants. When I respawned the screen was black except for the compass/HUD details etc. Pressing Tab got me into the map but when I tried fast travelling I just got the same black screen. I logged out restarted my PC to no avail. The reservoir in my PC was a little low on coolant so I decided to top it up and in the process the waterblock on my GPU started to leak. I hit the power button to prevent any damage but decided to reconvert the GPU to air cooling which took me 4 hours included alterations to the coolant tubing and so on. My PC is now running perfectly but when I clicked on the Fallout 76 thumbnail it prompted me to install the Bethesda Launcher and when I did that it prompted me to INSTALL Fallout 76 ! It shows as "Not Installed" on the Launcher.

How could this happen ? Fallout 76 still shows up in a search of my PC but if I try to open the file it says "Windows Explorer has stopped working".

There's no way on Earth I am going to spend 7 hours downloading it again and start at Level 1. No way.

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Have you opened the top left corner link (three bars) in the BethesdaLaunch window for the games and clicked Help and run Diagnostics?

 

Not yet. I am still slightly shellshocked. "Scan and Fix" is greyed out since there is nothing supposedly to scan and fix.

I just opened Fallout 4 and it is there exactly as I last played it.

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When the screen is black. Does the game still make sounds, (wild life, wind, etc.)?

 

I've just ran both diagnostic tests and am about to submit a ticket. There's no game at all, according to the launcher I don't have it installed nor did I have the launcher installed. When the screen was black before the leak it was just displaying the HUD framework without any world and as I said I could access the Map by pressing Tab. I don't think there were any sounds. If the coolant leak had done physical damage to either my GPU or PC I could understand this, I could also understand it if I simply couldn't connect to the server but it seems the whole game has just vanished. If I redownload it and my saved game has been saved at their end on their server it would be terrible but not the end of the world but there is no way I can replay four weeks worth.

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Fallout 76 has a known bug of uninstalling itself

 

Apparently so. I just tried to submit a ticket and although I ran the diagnostic I couldn't see any way to attach it to the ticket which is required. My PC shut down and I lost the ticket form so "censored" it for tonight. I will just reinstall the damned thing and if it hasn't saved my game then I am done with it for good.

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Well in the mental world of this game here is what has happened. Under the influence of a bottle of wine I decided to click "Install" and grit my teeth for the 7 hours download. There was a minutes pause and then it said "Installed" then it went to the home page and there I was back in Harpers Ferry. It is playing totally as though nothing ever happened.

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