NEXUS - what the HECK is this please?

[BlueGunk]

I was updating a private message in my Nexus mail box, and when I saved it I got THIS weird screen:

 

https://postimg.cc/grz8tBTN

 

What on earth is happening? On return to my mail box my message had been deleted. I use a subscription AVG anti-virus and Malwarebytes, so my PC is squeaky clean.

 

As a paid member logged in, I don't expect to be facing a verification that deletes my message!

[Kriemen]

I had one pop up about a week ago. I can't remember what I was doing at the time though. But, haven't seen one since.

[Pickysaurus]

Hi there.

 

Sorry you're having issues with this. If you completed the reCaptcha it would've saved your changes properly. It's caused by some security settings we've increased recently, I'll report it to the team and see if we can prevent it from happening.

 

If you see that screen, please complete the reCaptcha until we're able to resolve the issue.

[BlueGunk]

Hi there.

 

Sorry you're having issues with this. If you completed the reCaptcha it would've saved your changes properly. It's caused by some security settings we've increased recently, I'll report it to the team and see if we can prevent it from happening.

 

If you see that screen, please complete the reCaptcha until we're able to resolve the issue.

 

Many thanks!

But that's the problem: THe screen popped up when I clicked save on my mail edits. I filled in the reCaptcha and it returned me to my mail editing screen, and my mail had vanished :ohmy: .

Fortunately, the original unedited mail was OK.

So this intervention effectively prevents me (and others) from editing and saving a mail.

 

Glad you're looking into it so I'll leave it all with you.

Thanks!

[Pickysaurus]

 

Hi there.

 

Sorry you're having issues with this. If you completed the reCaptcha it would've saved your changes properly. It's caused by some security settings we've increased recently, I'll report it to the team and see if we can prevent it from happening.

 

If you see that screen, please complete the reCaptcha until we're able to resolve the issue.

 

Many thanks!

But that's the problem: THe screen popped up when I clicked save on my mail edits. I filled in the reCaptcha and it returned me to my mail editing screen, and my mail had vanished :ohmy: .

Fortunately, the original unedited mail was OK.

So this intervention effectively prevents me (and others) from editing and saving a mail.

 

Glad you're looking into it so I'll leave it all with you.

Thanks!

 

 

I'm not actually able to reproduce this by editing a private message, could you possibly PM me the text of the message so I can test it?

 

Is there anything unusual about your browsing environment such as: blocking cookies, blocking tracking, blocking javascript, etc?