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Downloads are still slow and nothing has been done...


hawkrf

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My response was directed to those having download problems.

 

Thanks for your feedback, but as you say, you understand the cost of servers and that is the exact reason the limits are in place.

 

You may have noticed we doubled the speed cap from 1MB/s to 2MB/s recently, which was our way of giving back to those who make a contribution to the site but aren't Premium.

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My response was directed to those having download problems.

 

Thanks for your feedback, but as you say, you understand the cost of servers and that is the exact reason the limits are in place.

 

You may have noticed we doubled the speed cap from 1MB/s to 2MB/s recently, which was our way of giving back to those who make a contribution to the site but aren't Premium.

 

I am one of those having download issues. As I clearly stated, with as much detail as possible.

 

I find the lack of acknowledgement that there is no proper bug report system in place more than a little disconcerting. Your article about download issues says to post a bug report here on a public forum, and you tell people that you can't help them without an IP address. That's a security issue.

 

As for the cost of servers, I understand limits, but when those limits create situations where downloads must be attempted 2-6 times simply to be completed, you're wasting your own money - as someone gets halfway through a 1GB download repeatedly just for it to fail.

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  • 8 months later...

did cap get changed recently? Hard stuck at 100 - 300 kb/s and i know for a fact that the problem isnt on my end. Going to take all day just for one download.

 

You are posting on a thread about an issue that was last active in Feburary.

 

If you're having download problems please see this help page: https://help.nexusmods.com/article/92-im-having-download-issues-what-can-i-do

 

It provides a number of tests you can do yourself and lists all the information we'll need you to post if that doesn't work.

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