Download issues using any Manager or manual download

[JessDegurechaff]

Hi there, just as an admin suggested i followed the article for Download issues, so here is the post that the article reccomends, sorry for any typo as English is not my main language:

This issue started after the website was down this past feb 9, since then whenever i download any mod bigger than 200MB (and most of the time, even less) the download fails halfway through, no mater if its a manual download (checked used multiple browsers), using vortex, Mod Manager, Mod Manager 2, etc. Only from my phone the download works as normal (manual download)

Using the template given in the article heres my info:
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Country: Colombia

Internet Service Provider (ISP): Tigo Une- Edatel

Average Download Speed (non-Nexus downloads): 660Kb/s max speed. 500Kb/s average speed.

Download tests:

Amsterdam: 320Kb/s

Prague: 475Kb/s

LA: 520kb/s

Chicago: 525Kb/s

Miami: 514Kb/s

Singapore: 270-340 Kb/s

Premium CDN: 610Kb/s

Download links:

Large file: https://www.nexusmods.com/Core/Libs/Common/Widgets/DownloadPopUp?id=177000&game_id=1704

Small file: https://www.nexusmods.com/Core/Libs/Common/Widgets/DownloadPopUp?id=9441&game_id=1704

TraceRoute results: (Since is on spanish i will translate what i think is relevant)

Microsoft Windows [Versión 10.0.19042.746]

© 2020 Microsoft Corporation. Todos los derechos reservados.

C:\Users\Jess>tracert files.nexus-cdn.com

Traza a la dirección files.nexus-cdn.com [195.181.162.41]

sobre un máximo de 30 saltos:

1 <1 ms <1 ms <1 ms 192.168.1.254

2 118 ms 116 ms 114 ms 190.248.0.242

3 60 ms 71 ms 69 ms static-adsl200-24-34-56.epm.net.co [200.24.34.56]

4 142 ms 132 ms 130 ms static-adsl200-24-33-101.epm.net.co [200.24.33.101]

5 171 ms 162 ms 170 ms static-adsl200-24-33-99.epm.net.co [200.24.33.99]

6 176 ms 170 ms 171 ms jax-b1-link.telia.net [62.115.146.170]

7 174 ms 176 ms 180 ms mai-b2-link.ip.twelve99.net [62.115.118.225]

8 165 ms 166 ms 164 ms datacamp-ic-357607-mai-b1.c.telia.net [195.12.254.178]

9 77 ms 86 ms 86 ms vl204.mia-cl2-dist-2.cdn77.com [185.229.188.69]

10 * 97 ms * unn-195-181-162-41.cdn77.com [195.181.162.41]

11 * 83 ms * unn-195-181-162-41.cdn77.com [195.181.162.41]

12 * * * Tiempo de espera agotado para esta solicitud. < ----------------------------------------- (Timeout for this request/Action)

13 93 ms * 96 ms unn-195-181-162-41.cdn77.com [195.181.162.41]

Traza completa.

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There have been no problems regarding my internet, as: No other website, download or anything related have been giving me any error/touble.

Worth mentioning: While writing this post did check once again downloading the two mods: The small (under 20MB) downloaded as normal on all sources (vortex, MM2 , manual etc) the big file failed on everything BUT my phone (manual download of course), transfered to my pc and it installed as normal on any mod manager.

Remember: this only started after the website downtime this past feb 9, before that in all these years using Nexus no download have been giving me any errors.

Update: Tried to download mods from 2 different pcs on my house, same issue, used internet from a friend house and also had that same issue. Maybe the servers of this country?

[JessDegurechaff]

Did i posted on the wrong place and theres a special forum for this kind of problems?

[JessDegurechaff]

for real, what i have to do to fix this? its pretty annoying.

[Pickysaurus]

Hey JessDegurechaff,

 

Sorry to hear you're having problem. Your first post was at 4:50pm (most of our staff finish for the day at 5pm) and the two follow ups were at 12am and 3am. I hope the explains why you haven't had a reply yet.

 

Looking at your results it seems like the speeds you are getting match your "Average Download Speed (non-Nexus downloads)" result of roughly 600KB/s. This means we're sending you the file as fast as your connection can receive it.

 

If the downloads keep dropping out I'm sorry to say it sounds like it may simply be a connectivity problem. Possibly down to how your ISP routes traffic between your PC and our download servers. If you have access to a VPN you could see if the downloads are more stable there?