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Bought Premium.. Still dont have it


doomedx

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Did you log out and back in again after the purchase?

 

It's required for the change in status to take effect.

 

Well the email said

 

 

Your payment for 1 Month - Premium Membership has been received and is pending approval.

 

You do not need to take any further action. Once your payment has cleared we will send you another Email.

 

I still havent got my second email

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Hi there,


I've looked up your transaction on PayPal and it seems the PayPal "eCheque" system has been used. The eCheque system works a lot like how a normal paper cheque would work; it takes 3-5 working days for your bank to release the funds and for the payment to be completed. As a result we can't upgrade your account until the payment is complete.


Normally (and hopefully) once the payment completes your account should be automatically upgraded. If it is not then please don't hesitate to get in contact with me ASAP and I'll sort it out for you.


Thank you for your support.
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  • 7 months later...

Hello,

 

 

Three days later and payment is still under review.

 

 

 

Never-mind I figured it out. The first payment crashed and that is why I received the email below. The second attempt was successful and that payment is under review.

 

I have an even stranger situation.

 

I just got this message after paying via PayPal (direct transfer, not eCheque).

 

Thank you for your payment for 1 Month - Premium Membership.Your payment has been received and your purchase is now active. Further payment is still required. Please login to the client area to submit payment.

 

What the heck does this mean?

 

Thanks,

Collin

Edited by misery001
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