Bought premium. Not activated even after days.

[dominicb86]

Hi,

 

I renewed my 1 month premium membership few days back using paypal but it seems the payment is still under review. I've done it previously and it was almost instantaneous. I was wondering why is it different this time? Also any idea how much time/days it can take?

[Dark0ne]

I've looked up the name/email address you used when last making a purchase and I do not see any recent purchases in PayPal from those details.

 

Please send an email to [email protected] containing the name you paid under, the email address you paid under and the PayPal receipt if you still have it.

 

Please be aware our staff work Mondays to Fridays but your email will be looked at as soon as possible within work hours.

[dominicb86]

I've looked up the name/email address you used when last making a purchase and I do not see any recent purchases in PayPal from those details.

 

Please send an email to [email protected] containing the name you paid under, the email address you paid under and the PayPal receipt if you still have it.

 

Please be aware our staff work Mondays to Fridays but your email will be looked at as soon as possible within work hours.

Thanks. I checked again. It seems the payment didn't get through. I tried again, it worked. Thanks again!