HazakTheMad Posted December 30, 2021 Share Posted December 30, 2021 I have been trying to help fix an issue my brother is encountering, so any help would be appreciated.I don't know why, but Vortex keeps saying that it can't connect to the meta database because another application is trying to connect to it, so far I have looked intask manager to see if it is stuck running, but alas there are no other instances running, I have also added it as an exception to Bitdefender, also tried reinstalling to no avail. also it gets this notification saying that the installation is corrupted. Any tips? Link to comment Share on other sites More sharing options...
Pickysaurus Posted December 31, 2021 Share Posted December 31, 2021 Try restarting the PC? Presumably some other app has the database open. Link to comment Share on other sites More sharing options...
HazakTheMad Posted January 1, 2022 Author Share Posted January 1, 2022 Yes, he has rebooted multiple times. Link to comment Share on other sites More sharing options...
HazakTheMad Posted January 1, 2022 Author Share Posted January 1, 2022 For some reason the meta database constantly thinks it is being access even when Vortex is uninstalled, and deleting the meta database file does nothing/can't be done because it is "open in another application".I just want to know how to fix this. Link to comment Share on other sites More sharing options...
Pickysaurus Posted January 2, 2022 Share Posted January 2, 2022 Sounds like something (probably some kind of subpar security app) has messed up that file or its permissions. Link to comment Share on other sites More sharing options...
HazakTheMad Posted January 3, 2022 Author Share Posted January 3, 2022 (edited) Sounds like something (probably some kind of subpar security app) has messed up that file or its permissions. I have tried adding exceptions in Bitdefender for Vortex, but I will try and see if I can add an exception to the specific file. Edited January 3, 2022 by Idolmir Link to comment Share on other sites More sharing options...
HazakTheMad Posted January 3, 2022 Author Share Posted January 3, 2022 Sounds like something (probably some kind of subpar security app) has messed up that file or its permissions. I have tried adding exceptions in Bitdefender for Vortex, but I will try and see if I can add an exception to the specific file. Tried it, didn't work. Link to comment Share on other sites More sharing options...
Pickysaurus Posted January 3, 2022 Share Posted January 3, 2022 If it's saying the file is locked even when you restart the PC I'm not really sure what happened. Without the exact error or a screenshot this is mostly guesswork, but try going to the path specified and delete the file called "LOCK". Link to comment Share on other sites More sharing options...
HazakTheMad Posted January 4, 2022 Author Share Posted January 4, 2022 I have tried deleting the LOCK file, but it refusing saying it is open in another program.My brother also tried this when this first started happening.Here is a screenshot of the error message,https://photos.app.goo.gl/rHgHuzBA9DafaWYV6 Link to comment Share on other sites More sharing options...
Solution Tannin42 Posted January 4, 2022 Solution Share Posted January 4, 2022 You can use a tool like Lock Hunter (https://lockhunter.com/), that will tell you which application is keeping the file locked. Link to comment Share on other sites More sharing options...
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