Vortex Javascript Error

[violetvixon96]

I am having a problem with Vortex and Javascript. When I install and launch Vortex the dreaded Javascript error that occured in the main process pops up. Normally this happens with Discord and Skype. I've had Vortex on this PC before and did not have this issue. Here's what I have done to try and fix it: Made sure PC was up to date, uninstalled vortex, cleared local and app data caches, restarted pc, make sure permissions and firewall were not blocking anything, installed older versions of vortex. None of these have worked. If anyone has anything they can suggest, please do so. P.S. I am discussing the issue with Nexus as well.

 

I have windows 10, 16gb ram and program x86.

 

[Pickysaurus]

This is very likely to be your local antivirus software. As it said near the top of the error, Vortex was denied access to a critical file.

[violetvixon96]

  On 3/16/2022 at 10:44 PM, Pickysaurus said:

This is very likely to be your local antivirus software. As it said near the top of the error, Vortex was denied access to a critical file.

How can I find the software that's denying it? The only antivirus software I have is what came with windows.

[violetvixon96]

So I just found out something. There are 2 accounts on this PC. Mine and my bf's. Access is only being denied on my account. It works fine on his. My account has admin permissions. Could something different between our accounts be causing this?

[Tannin42]

Does this error still happen after a reboot?

 

I have investigated a report like this yesterday and unfortunately I found that the "human-readable" error text may not be a good representation of what the error *code* under the hood actually says.

The error code "ERR_DLOPEN_FAILED" gets translated to "Access is denied". So realistically the error may not have anything to do with permissions, that may be a red herring.

 

DLLs only require read access, I'd be very surprised if your account had read access to the Vortex exe but not dlls in the same directory (winapi-bindings.node is a dll under the hood even if it's named differently).

The info that it works on your boyfriends account is also very helpful because I doubt your Anti Virus would block the file in your account but not his - unless he has the AV disabled.

 

Another reason DLLs fail to load is if they have system dependencies which aren't installed but again: That would then also fail for the other account.

 

tl;dr:

Finally, DLLs may fail to load if it has dependencies and some other application globally "registers" itself as the provider of those dependencies but what it provides is incompatible.

But Vortex ships with all dependencies, there would have to be something weird with your system setup for it to use foreign dlls instead of bundled ones in the first place.

 

To investigate this:

Can you think of software that you have installed only for your account?

 

Could you open a command prompt, enter

echo %PATH%

And send me the output?

Should look similar to this:

C:\Program Files (x86)\Common Files\Intel\Shared Libraries\redist\intel64_win\compiler;C:\Program Files\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL;C:\Program Files\Intel\Intel(R) Management Engine Components\IPT;C:\Program Files (x86)\Windows Kits\8.1\Windows Performance Toolkit\;C:\Program Files\Microsoft DNX\Dnvm\;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;C:\ProgramData\chocolatey\bin;D:\vim\vim80;C:\Program Files\Microsoft SQL Server\130\Tools\Binn\;C:\Program Files\dotnet\;D:\nvm;C:\Program Files\nodejs;D:\nodejs\;C:\Program Files (x86)\GitExtensions\;C:\Program Files (x86)\Gpg4win\..\GnuPG\bin;C:\WINDOWS\System32\OpenSSH\;D:\Java\jre1.8.0_71\bin;C:\Program Files\Intel\WiFi\bin\;C:\Program Files\Common Files\Intel\WirelessCommon\;C:\Program Files (x86)\NVIDIA Corporation\PhysX\Common;C:\Program Files (x86)\Yarn\bin\;C:\WINDOWS\system32;C:\WINDOWS;C:\WINDOWS\System32\Wbem;C:\WINDOWS\System32\WindowsPowerShell\v1.0\;C:\WINDOWS\System32\OpenSSH\;C:\Program Files (x86)\dotnet\;C:\Program Files\Git\cmd;E:\Python39\Scripts\;E:\Python39\;C:\Users\Tannin\.cargo\bin;C:\Program Files\CMake\bin

We'd be particularly interested in directories inside c:\users, those would be applications that are specific to your account and may not be in your bfs and could thus interfere with Vortex on your account but not his.