Dark0ne Posted February 2, 2014 Author Share Posted February 2, 2014 I think we're just arguing semantics with the use of the word "customer". I think a better word would be "stakeholder". You have a vested interest in the Nexus working properly and we have a vested interest in keeping you happy, but at the end of the day the only demands I will listen to are the demands of Premium Members who would like a refund or help getting their account to work. It's their money, so that's their prerogative. "Customers" suggests you have paid for a service, something you either haven't, or you have but on the clearly stated understanding that the payment is seen as a "donation with benefits" rather than payment for services rendered. Much like how you can make a voluntary contribution to an art exhibition or a charity event in exchange for access to special areas or special privileges. Using the word customers suggests I owe you something, something I strongly disagree with. The only people I owe anything are Premium Members, who I owe money should they not be satisfied, and my staff, whom I rely on. Anything else is a privilege, and not a right from which you gain the ability to make demands of me, for which I get most displeased. Link to comment Share on other sites More sharing options...
petray Posted February 2, 2014 Share Posted February 2, 2014 I think we're just arguing semantics with the use of the word "customer". I think a better word would be "stakeholder". You have a vested interest in the Nexus working properly and we have a vested interest in keeping you happy, but at the end of the day the only demands I will listen to are the demands of Premium Members who would like a refund or help getting their account to work. It's their money, so that's their prerogative. "Customers" suggests you have paid for a service, something you either haven't, or you have but on the clearly stated understanding that the payment is seen as a "donation with benefits" rather than payment for services rendered. Much like how you can make a voluntary contribution to an art exhibition or a charity event in exchange for access to special areas or special privileges. Using the word customers suggests I owe you something, something I strongly disagree with. The only people I owe anything are Premium Members, who I owe money should they not be satisfied, and my staff, whom I rely on. Anything else is a privilege, and not a right from which you gain the ability to make demands of me, for which I get most displeased.Well put - even if I don't actually agree with your definition but that is my priviledge! Link to comment Share on other sites More sharing options...
Mebantiza Posted February 2, 2014 Share Posted February 2, 2014 Download with NMM has not been able to route download requests to the various mirrors effectively, now for sometime. Its (almost)always either; File does not existorServer unavailableorServer busy. Somehow, 98% of the time, NMM manages to que the WORST possible server it can. Yet, when I manually click on say, Seattle, it just works 99% of the time, the first time. Probably not saying something you dont already know, but it makes me a little better at least mentioning it.... Link to comment Share on other sites More sharing options...
MicheleMagus Posted February 2, 2014 Share Posted February 2, 2014 I had the same issue here.As I had no plan to wait an hour while NMM kept hammering a dead server, I did a manual download and grouped the files by hand. Link to comment Share on other sites More sharing options...
jrtaylor001 Posted February 2, 2014 Share Posted February 2, 2014 As i read through alot of the comments ,i see many people are really demanding for no apparent reason, the site is a tremendous help to people over all , and extends gameplay for many , many, many hours, they should not "bite the hand that feeds them ". Link to comment Share on other sites More sharing options...
Olddog22 Posted February 11, 2014 Share Posted February 11, 2014 I just updated to the latest version of NMM, and now can't seem to get any thing to down load. I am a premium member, have logged in to both NMM and the Nexus web page but when I try to down load by clicking the "Download using NMM" button nothing happens. It seem that the web page is not talking to NMM at all. What is the fix in simple terms, as my knowledge has been depleated. Link to comment Share on other sites More sharing options...
Foegel Posted February 19, 2014 Share Posted February 19, 2014 Nice Link to comment Share on other sites More sharing options...
Thandal Posted February 19, 2014 Share Posted February 19, 2014 I just updated to the latest version of NMM, and now can't seem to get any thing to down load. I am a premium member, have logged in to both NMM and the Nexus web page but when I try to down load by clicking the "Download using NMM" button nothing happens. It seem that the web page is not talking to NMM at all. What is the fix in simple terms, as my knowledge has been depleated. Are you logged-in to the Nexus using NMM? (Is the little "buddy" icon in the bottom-left corner of the window green, or red?) Link to comment Share on other sites More sharing options...
Cattus99 Posted February 23, 2014 Share Posted February 23, 2014 (edited) Hi. I haven't been able to log on with NMM for a while. About fours weeks ago I couldn't and then I was away and now this week I couldn't either. I just downloaded the latest NMM .47.3 but no go. If the server or other things are down where can I find that out? I've searched a bit for that info. If things aren't down then what gives? Thanks to all for any help you can give. .....Some time later. Ok after trying for a half hour then writing this post I got onto the network - I guess i just have to write about a problem here in the forum and it gets resolved? haha..... Mr. Car Mechanic: my car makes this awful noise when I turn the steering wheel. Let me show you......oh....the noise is gone.....well then never mind. Edited February 23, 2014 by Cattus99 Link to comment Share on other sites More sharing options...
William2143 Posted August 5, 2014 Share Posted August 5, 2014 NEED HELP PLSi download NMM i get to the choose language part i hit ok on English and i get an error " The system cannot find the path specified" so pls help Link to comment Share on other sites More sharing options...
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