Pickysaurus Posted January 15 Share Posted January 15 Thread re-opened as some users may still be seeing this issue. Link to comment Share on other sites More sharing options...
Pickysaurus Posted February 14 Share Posted February 14 We can confirm that Cloudflare blocks users with Quest 2 and Quest 3 headsets from completing the captcha - they appear to have reverted their previous fix. We will feed this back to Cloudflare but this is beyond our power to fix directly. 1 1 Link to comment Share on other sites More sharing options...
Pickysaurus Posted February 15 Share Posted February 15 This issue also appears to be related to the ROG Ally too 2 Link to comment Share on other sites More sharing options...
Pickysaurus Posted March 5 Share Posted March 5 No reply from Cloudflare yet. 1 Link to comment Share on other sites More sharing options...
jmharris Posted March 6 Share Posted March 6 We have been gathering evidence of this problem and liaising with Cloudflare on a solution. We're aware this is dragging on and are investigating alternatives if Cloudflare are unable to address this. Link to comment Share on other sites More sharing options...
jmharris Posted March 12 Share Posted March 12 We're seeing a sharp increase in successful captcha solves from Quest devices since Mar 11th. We're continuing to liaise with Cloudflare to understand what steps they are taking to address this. Link to comment Share on other sites More sharing options...
jmharris Posted April 16 Share Posted April 16 Since March we have been seeing consistent solve rates for Quest devices, so this issue should now be resolved. Cloudflare have shared the following feedback with us: Quote .. our team now pays closer attention to VR headsets based on our previous interactions with your team, and the team works hard to support all niche devices such as Quests. We released a change regarding user agent checks in March, which unfortunately I cannot go into more detail with, that correlates to the fix that you saw on your side. We are constantly monitoring across device types but if at any point you see issues, please let us know! Link to comment Share on other sites More sharing options...
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