Authentification failed — No log-in button whatsoever.

[Ehaltar]

Hi there,

I've been a happy and satisfied user of Vortex for a few years now, and just recently decided to get back into modding. 

Sadly, I seem to run into issues. Apparently, I am not logged into Vortex (Picture 1).

That shouldn't be an issue in itself, except that the log-in buttons have all disappeared. (Picture 2)

I've hit every button I could hit, looked through all the screens of all the tabs, tried looking it up on internet, and can't find anything. I've tried re-installing nexus — doesn't help. Yet, the website works fine. This is just happening on Vortex.

Surely I must have missed something given I'm not the best at IT stuff. But this is really putting me in a pickle, and I could use the help.

 

Thanks in advance,

 

 

Edited September 16, 2024 by Ehaltar

[insomnious]

The symbol next to the bell means that Vortex can't connect to the internet, if you can solve that then you just need to login again and it'll sort it.

 

[Ehaltar]

@insomnious

Thanks for the answer, I figured as much.

My internet is well and working, proof being that I can write this post. Do you have any idea as to where it might come from?

I'm on eduroam, which is a more-or-less public wifi for buildings in the higher-education system, if that might be relevant.

Edited September 16, 2024 by Ehaltar

[insomnious]

Can you send your logs please? I'm curious why Vortex isn't reporting no internet and yet you obviously have got internet. Could be a connection to Nexus specifically and not just general internet. 

Could you send vortex.log and\or vortex1.log, vortex2.log etc. They will be in Vortex's AppData folder, normally located at C:\Users\<username>\AppData\Roaming\Vortex

Thanks

DM if you'd prefer

[Ehaltar]

My PC crashed, and somehow it fixed itself now. Thanks for your responsiveness though.

Here attached are the two most recent logs, if you want to take a look at them.

 

Vortex.rar

[Pickysaurus]

You probably have some kind of security software blocking Vortex from talking to the internet. Check any anti-virus or firewall apps you use, you may need to add an exception for Vortex to work.