Mod Browsing Overhaul Discussion

[HeyYou]

5 minutes ago, Demorphic said:

Tracked Content Updates are now live in the tracking centre, as mentioned.

The default layout was previously small grid, and only a small percentage of users changed from this view.

So basically, what you are saying here, without actually saying it, is list view isn't coming back.

[Demorphic]

8 minutes ago, HadToRegister said:

But they interact with the Invisible Polls in the thousands 

The recent surveys were not posted on the forums, they were shown on the main site.

[Demorphic]

Just now, HeyYou said:

So basically, what you are saying here, without actually saying it, is list view isn't coming back.

I'll refer you to the article:

We’re exploring additional tile options, including a list view and a more compact view for those who prefer a more compact layout.

[Demorphic]

18 minutes ago, HadToRegister said:

Also....My MIDDLE MOUSE CLICK is set to DOUBLE CLICK.

This is a relatively uncommon setting. Most users likely use the middle mouse button for scrolling or opening links in new tabs.

[HeyYou]

2 minutes ago, Demorphic said:

The recent surveys were not posted on the forums, they were shown on the main site.

I can count the number of times I have interacted with the main site on one hand. I have links to the games I am interested in, and use those...... Probably why I never saw anything about a poll.....

[Demorphic]

5 minutes ago, HeyYou said:

I can count the number of times I have interacted with the main site on one hand. I have links to the games I am interested in, and use those...... Probably why I never saw anything about a poll.....

When I say the main site, I mean all of the pages that were updated.

[HeyYou]

Just now, Demorphic said:

When I say the main site, I mean all of the pages that were updated.

Maybe I haven't had enough coffee yet this morning, but, that is still kinda confusing.

[ozoak]

Send the survey to every users inbox and be done with it <- would have been a workable strategy.

Clearly a lot of regular users of the site did not see the surveys appear for them.
And, again, I assume they only appeared to people who *opted in* to the beta, meaning anyone who already hated it and didn't continue to opt-in didn't see them. How does that assumption bear up?

Look, myself and many others (probably) work in environments where we see change happen. Personally I'm familiar with a process of change being rolled through inhouse staff, they're expected to participate in the pre-release testing and feedback, but they are involved in a feedback loop which regular end users are not: they get coached by the devs making changes on best ways to use the changed environment, push back with their own suggestions, get to ask questions and receive feedback while having changed explained as they trickle in, and finally have the whole thing presented and explained after months of weaning them *on* to it. Experience has shown me that a lot of the time this results in the staff being very accepting of change. Like the proverbial frog boiled alive, the change happens slow and they accept it.

The stage we appear to be in now is "rejection of end-user UX feedback because we've already invested in the changes". I too have experienced this at work, and it is a horrible stage to deal with if you're end-user facing, so in part I empathise with any Nexus employee trying to talk to users here. At the same time it's an inevitable conclusion to a poorly conceived and handled change. You want your users saying "wow, that's cool", not "who thought this was a good idea", good will currency evaporates awfully quickly in that case.

And hey, maybe the reality is the feedback has genuinely been taken on board. But the impression I get from the reaction to what's being given as responses, is that it feels shallow. Again, I empathise with someone not being able to say much, but maybe it's better just to not say anything.

[JustThatKing]

37 minutes ago, showler said:

So, somewhere around 2% of their daily visitors?

Significantly less than 2%. It's around 2000 posts, posted by around 800 users. That's under 0.0001% of our average monthly userbase. 

Whilst we are taking feedback from here, that does not mean that we will completely disregard all of the data we have collected or make decisions solely based on the opinions put in this thread, as we've said since the very beginning of the beta. 

[ozoak]

8 minutes ago, HeyYou said:

I can count the number of times I have interacted with the main site on one hand. I have links to the games I am interested in, and use those...... Probably why I never saw anything about a poll.....

I'd hazard a guess that this is pretty common for regular users.

I tend to mod a game I'm playing, and in doing so either have a bookmark to that games nexus page, or I simply type into the address bar "nexus" and the browser autofills and suggests the page for the game I'm most recently involved with. I basically only ever go to the main site page when I'm curious about answering a "how many mods does Abc game have these days?".