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Failed to get access key


Zachary1245

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Ive been through the same, but my thread was forgotten

 

 

 

Sorry you feel it was forgotten, it was more overlooked due to the sheer number of topics in the forum (especially over a weekend).

 

In both of your cases, can you review this topic and provide detailed information about the problem so I can help you:

https://forums.nexusmods.com/index.php?/topic/7332636-how-to-post-request-support-for-vortex/

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My vortex version is latest
This error appears to me :

Network connection to 77.72.5.200 timed out, please try again

Details

Error: connect ETIMEDOUT 77.72.5.200:443
at Object._errnoException (util.js:1024:11)
at _exceptionWithHostPort (util.js:1046:20)
at TCPConnectWrap.afterConnect [as oncomplete] (net.js:1182:14)
Request Stack:
Error
at WebSocket (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\webpack:\src\extensions\nexus_integration\index.tsx:219:20)
at EventEmitter.api (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\webpack:\src\extensions\nexus_integration\index.tsx:382:3)
at emitOne (events.js:116:13)
at EventEmitter.emit (events.js:211:7)
at this (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\webpack:\src\extensions\nexus_integration\views\LoginDialog.tsx:37:16)
at Object.ia (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\react-dom\cjs\react-dom.production.min.js:15:131)
at Object.invokeGuardedCallback (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\react-dom\cjs\react-dom.production.min.js:16:137)
at Object.invokeGuardedCallbackAndCatchFirstError (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\react-dom\cjs\react-dom.production.min.js:16:249)
at za (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\react-dom\cjs\react-dom.production.min.js:20:288)
at Da (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\react-dom\cjs\react-dom.production.min.js:22:148)
at Fa (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\react-dom\cjs\react-dom.production.min.js:22:335)
at Ba (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\react-dom\cjs\react-dom.production.min.js:21:248)
at Ia (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\react-dom\cjs\react-dom.production.min.js:24:79)
at Ja (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\react-dom\cjs\react-dom.production.min.js:24:244)
at Hd (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\react-dom\cjs\react-dom.production.min.js:88:254)
at ci (C:\Program Files\Black Tree Gaming Ltd\Vortex\resources\app.asar\node_modules\react-dom\cjs\react-dom.production.min.js:222:195)

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My vortex version is latest

Sorry for jumping into this thread, but saying "my version is the latest" is almost worse than not saying what version at all. It would be far more helpful to post the specific version number.

 

EDIT: This sounds angry, sorry. You would have no way of knowing that. I just wanted to make sure you became aware of it.

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My vortex version is latest

Sorry for jumping into this thread, but saying "my version is the latest" is almost worse than not saying what version at all. It would be far more helpful to post the specific version number.

 

EDIT: This sounds angry, sorry. You would have no way of knowing that. I just wanted to make sure you became aware of it.

 

Oh my bad, version is 0.16.15

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Hey Neoneko1,

 

I had relayed your initial report last Thursday for investigation. I am afraid the investigation might have been delayed as none of us work on weekends.

 

Just to be clear, are you saying you had that issue since Thursday and it has been persistent until today?

 

Please specify the following:

 

1. When are you getting that error? Are you trying to log in via Vortex?

2. As the error indicates a timeout: are you hitting the login button and then leaving for a while or are you getting that error immediately?

3. Does the Nexus Mods site open?

4. Are you clicking authorise within a few minutes of the page opening?

 

Please be as specific as possible describing what exactly you are doing and what exactly is happening at every stage.

 

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1. When are you getting that error? Are you trying to log in via Vortex?

2. As the error indicates a timeout: are you hitting the login button and then leaving for a while or are you getting that error immediately?

3. Does the Nexus Mods site open?

4. Are you clicking authorise within a few minutes of the page opening?

 

Please be as specific as possible describing what exactly you are doing and what exactly is happening at every stage.

 

The error appears as soon as I try to login, and yes, I’m logging in through Vortex app

It takes a minute to show up the message error

nothing happens before the error

The page doesn’t even open

 

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1. When are you getting that error? Are you trying to log in via Vortex?

2. As the error indicates a timeout: are you hitting the login button and then leaving for a while or are you getting that error immediately?

3. Does the Nexus Mods site open?

4. Are you clicking authorise within a few minutes of the page opening?

 

Please be as specific as possible describing what exactly you are doing and what exactly is happening at every stage.

 

The error appears as soon as I try to login, and yes, I’m logging in through Vortex app

It takes a minute to show up the message error

nothing happens before the error

The page doesn’t even open

 

 

 

Do you see this box?

Log_in_on_website.PNG

 

Have you tried copying the web address it shows into your browser? (Copy button at the end of the line)

 

If you don't see the link in the box you may be on an old version of Vortex.

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