vortex stuck in infinite startup loading screen

[Falconpunch124]

Put basically i was doing a clean up of mod's and "profiles" on vortex i forgot to deactivate the mods in a profile and vortex crashed. i'm i'm not sure how to fix this issue. I have purged the mods i had manually and have reinstalled vortex {the one currently up on the page} however i am stuck in a permanent loading screen. the longest i have waited it 5 hours.

 

what i did. what happened

-removed profile with active mods. - vortex appeared to purge everything including every other mod in other games.

-removed mods manually

-removed vortex by uninstall - vortex gone from pc

-cleaned my games.

-reinstalled vortex via new link - worked normally

-launched vortex - Now i am stuck in the infinite loading screen

 

help would be appreciated as i have no idea what else to do.

[HomerSparkle]

No idea, but AFAIK the only orphaned crud that might confuse Vortex lives in %ProgramFiles%\Black Tree Gaming Ltd\Vortex, %AppData%\Vortex and wherever you chose to put STAGING (not in the program directory, right?). Uninstall, make sure those three directories are empty, and there shouldn't be anything interfering with a fresh install of Vortex.

 

If it's still hanging after that, I'd suggest another culprit, such as antivirus software.

[HadToRegister]

Try removing or renaming the following two files and restarting Vortex:

C:\Users\<NAME>\AppData\Roaming\Vortex\<NAME OF GAME>\masterlist\masterlist.yaml

C:\Users\<NAME>\AppData\Roaming\Vortex\<NAME OF GAME>\userlist.yaml

[Falconpunch124]

 

Try removing or renaming the following two files and restarting Vortex:

C:\Users\<NAME>\AppData\Roaming\Vortex\<NAME OF GAME>\masterlist\masterlist.yaml

C:\Users\<NAME>\AppData\Roaming\Vortex\<NAME OF GAME>\userlist.yaml

 

unfortunately(or fortunately) i did a complete wipe of the program from my system, it's a fresh install and is not even going to the dashboard. i'm just stuck with a dark grey background and a loading icon. i am unsure of what could have done this.