merfolklord Posted April 27, 2019 Share Posted April 27, 2019 please help me. im having trouble with vortex and nexus mods premium. the premium is paid for or at least it tells me that it is but its not there. can u take a look for me. :] Link to comment Share on other sites More sharing options...
somerandomsheepthathops Posted April 27, 2019 Share Posted April 27, 2019 It says you're a supporter, did you accidentally buy that instead of Premium? If not, I'd highly recommend making a thread Here. You can also send a report Here, and if need be, contact one of the admins. Bigbizkit (I believe), or the Webmaster himself, Dark0ne. I'm afraid I can't help beyond that however, sorry. I hope you are able to get the matter resolved. Link to comment Share on other sites More sharing options...
AugustaCalidia Posted April 27, 2019 Share Posted April 27, 2019 please help me. im having trouble with vortex and nexus mods premium. the premium is paid for or at least it tells me that it is but its not there. can u take a look for me. :] When you purchased premium, did you log out of Nexusmods and Vortex and then log back in? Some have reported that this solves the problem. Link to comment Share on other sites More sharing options...
Pickysaurus Posted May 1, 2019 Share Posted May 1, 2019 please help me. im having trouble with vortex and nexus mods premium. the premium is paid for or at least it tells me that it is but its not there. can u take a look for me. :] As somerandomsheepthathops says, please can you raise a support ticket (https://forums.nexusmods.com/index.php?app=nexus&module=support§ion=new) and if possible include the payment reference. It's also possible that if you used PayPal it sent the payment as eCheque which means it takes a few days to clear. Link to comment Share on other sites More sharing options...
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