Failed to get acces key

[MurasakiLio]

Well here is my problem, i cannot log in, each attempt prompts a notification of "Failed to get accees key" while inspecting the details it say "unable to verify the first certificate" and this list of details:

Error: unable to verify the first certificate

at TLSSocket.<anonymous> (_tls_wrap.js:1103:38)

at emitNone (events.js:106:13)

at TLSSocket.emit (events.js:208:7)

at TLSSocket._finishInit (_tls_wrap.js:637:8)

at TLSWrap.ssl.onhandshakedone (_tls_wrap.js:467:38)

So... what should i do? are there some missing files? or do i have to give any special firewall permission for vortex? something?

[HadToRegister]

From what I've seen Tannin42 respond to these errors

"unable to verify the first certificate" indicates a windows setup error.

What it's telling you is that the "chain of trust" that validates the api (or github) is actually the server they claim they are is compromised.

The chain of trust is a series of certificates that vouch for each other and then windows contains a list of certificate authorities they say are trustworthy.

So you have trusted CAs vouching for intermediate certificates vouching for the certificate used to sign connections to the server.

So there are a few things that could be happening here:

a) Your windows hasn't been updated in years and doesn't contain current CAs (I don't actually know how old it would have to be)

b) You have broken security software (AV, firewall, proxies or similar) that redirect the network connection without proper certification or they change the certification itself

c) You have manually modified the CA list

d) You have malware that redirects network connections Vortex tries to establish

e) You have malware that changed/removed certificate authorities

[MurasakiLio]

Probably malware, im running Win10 last update for my laptop, i tried turning security software off, opening a vortex entry to allow it on the firewall, and i surely didnt touched any CA or anything :/ any way i can just... put my account information and log in like in the good ol NMM?

[rmm200]

Google Repair Windows Certificates.

I would not leave them broken if it was my computer.

[MurasakiLio]

Well Malwarebites fixed my problem, so it was a malware after all, thank you guys