cant sign in on Vortex no matter what i do

[Wolfgang0302]

I even tried copy and pasting my api code into it and it doesnt work. I even ried reinstalling it.

 

CODE: UNABLE_TO_VERIFY_LEAF_SIGNATURE

 

Error: unable to verify the first certificate
at TLSSocket.onConnectSecure (_tls_wrap.js:1049:34)
at TLSSocket.emit (events.js:182:13)
at TLSSocket._finishInit (_tls_wrap.js:631:8)

 

[HadToRegister]

I copied and pasted this from Tannin42 when someone else reported the same error

 

 

"unable to verify the first certificate" indicates a windows setup error.

What it's telling you is that the "chain of trust" that validates the api (or github) is actually the server they claim they are is compromised.

The chain of trust is a series of certificates that vouch for each other and then windows contains a list of certificate authorities they say are trustworthy.

So you have trusted CAs vouching for intermediate certificates vouching for the certificate used to sign connections to the server.

And I can assure you: all servers Vortex connects to (our own api and github) have proper certificates that your system should be able to validate.

So there are a few things that could be happening here:

a) Your windows hasn't been updated in years and doesn't contain current CAs (I don't actually know how old it would have to be)

b) You have broken security software (AV, firewall, proxies or similar) that redirect the network connection without proper certification or they change the certification itself

c) You have manually modified the CA list

d) You have malware that redirects network connections Vortex tries to establish

e) You have malware that changed/removed certificate authorities