shademe Posted December 15, 2021 Share Posted December 15, 2021 The forum's search function has been broken for several weeks, if not months, now. Clicking on the gear next to the search box results in a server error (response code: 500). I've tried this on both Edge and Firefox (latest versions in both cases). Link to comment Share on other sites More sharing options...
HeyYou Posted December 15, 2021 Share Posted December 15, 2021 I just get a blank page. No error message. Link to comment Share on other sites More sharing options...
shademe Posted December 15, 2021 Author Share Posted December 15, 2021 Depends on your browser, I guess. If you open your browser's dev tools (F12, usually), you should be able to see the server's response in either the console or the network tab. Link to comment Share on other sites More sharing options...
Pickysaurus Posted December 15, 2021 Share Posted December 15, 2021 I'm afraid this is most likely a timeout. The forum has been struggling for years with all the content that it contains. Anything that is a long running query which may lock up the database has a fairly strict limit on it so that it doesn't impact other users. We are hoping to migrate the forums to a new server some time in 2022 and part of that will involve a full re-index which may fix the search. Link to comment Share on other sites More sharing options...
shademe Posted December 15, 2021 Author Share Posted December 15, 2021 Maybe I'm misunderstanding you here, but that might make sense if the issue popped up after a search query was initiated; clicking on the `Advanced Search` button shouldn't be executing any query to begin with (given my understanding anyway). For instance, typing in something in the search textbox and hitting enter returns results (takes a few seconds but works all the same). So, I'm not sure if this has something to do with the database itself. More likely some kind of misconfiguration on the PHP side. Link to comment Share on other sites More sharing options...
Pickysaurus Posted December 15, 2021 Share Posted December 15, 2021 Can you give me detailed instructions (including URLs if possible) for what you're doing when this happens? It's possible the advanced search page itself does a heavy query of some kind, possibly trying to get a list of all forums, members or tags. Link to comment Share on other sites More sharing options...
shademe Posted December 15, 2021 Author Share Posted December 15, 2021 Go to forums.nexusmods.com and click on the gear icon in the top-right corner of the page, next to the search bar. This is the URL for that page - https://forums.nexusmods.com/index.php?app=core&module=search&search_in=forums Link to comment Share on other sites More sharing options...
DFiNo Posted December 16, 2021 Share Posted December 16, 2021 I just tried it. Get a blank page that stays blank. Link to comment Share on other sites More sharing options...
HeyYou Posted December 16, 2021 Share Posted December 16, 2021 Does the same thing on the Forums. Click the gear, and just a blank page. Get a 500 error in the dev console. (Thanks Shademe. :) ) Link to comment Share on other sites More sharing options...
Pickysaurus Posted December 16, 2021 Share Posted December 16, 2021 I've added a ticket for the devs to take a look. Will report back if they find anything. With it being almost Christmas though I am not sure I'll get a quick reply. Link to comment Share on other sites More sharing options...
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